SAP Basis & BTP Administrator

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role

The role will provide end-to-end technical coverage for SAP platforms, including system administration, installations/upgrades, performance monitoring, troubleshooting, transport/change management, scheduling, cloud infrastructure, and operational automation.

The ideal candidate should have strong hands-on experience in SAP Basis and a good understanding of modern SAP cloud technologies and enterprise scheduling/change-management tools.

Key Responsibilities:

• Administer and support SAP landscapes including ECC, S/4HANA, HANA, DB2, and SAP Cloud environments, ensuring high availability, performance, and operational stability.
• Perform SAP installations, upgrades, kernel patches, migrations, system copies, refreshes, backup/recovery, disaster recovery, and business continuity activities.
• Monitor and optimize SAP systems through health checks, performance tuning, incident resolution, user administration, job management, and system configuration.
• Manage and support SAP HANA databases, including performance monitoring, troubleshooting, upgrades, patching, replication, backup, and recovery.
• Provide technical support for SAP Cloud platforms (IaaS/PaaS), collaborating with infrastructure, security, network, and cloud teams on migrations, integrations, and connectivity issues.
• Administer and support SAP Business Technology Platform (BTP), including account management, services, connectivity, integrations, monitoring, and platform issue resolution.
• Support SAP Solution Manager and SAP Cloud ALM for monitoring, alerting, health checks, reporting, lifecycle management, and change governance.
• Manage SAP transport and enterprise scheduling processes using Rev-Trac, IBM Tivoli Workload Scheduler (TWS), V-TOM, and Redwood, ensuring controlled deployments, job automation, and issue resolution.

Who You Are

• 8+ years of hands-on experience in SAP Basis Administration across enterprise SAP landscapes.
• Strong experience supporting SAP ECC, SAP S/4HANA, SAP HANA, and DB2-based SAP environments.
• Expertise in SAP system monitoring, performance tuning, troubleshooting, incident management, and operational support.
• Experience with SAP installations, upgrades, patching, kernel upgrades, system copies, refreshes, and migrations.
• Knowledge of SAP high availability, backup/recovery, disaster recovery, and business continuity processes.
• Experience supporting SAP workloads on cloud (IaaS/PaaS) environments, including cloud connectivity and integrations.
• Working knowledge of SAP BTP, SAP Solution Manager, and SAP Cloud ALM.
• Experience with SAP transport and change management, including Rev-Trac or equivalent tools.
• Hands-on experience with enterprise scheduling tools such as IBM Tivoli Workload Scheduler (TWS), V-TOM, and Redwood.
• Understanding of cloud infrastructure components including compute, storage, networking, security, and availability.

• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication, stakeholder management, and collaboration skills.
• Ability to work effectively with cross-functional teams including SAP, infrastructure, database, cloud, security, and application teams.
• Capable of managing production-critical environments and resolving high-priority incidents under pressure.
• Strong documentation, knowledge-sharing, and process improvement skills.
• Self-driven with a strong sense of ownership and the ability to work independently while collaborating with global teams.

Being You

What You Can Expect

Your career with us isn t just a job-it s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won t just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. you'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we re committed to helping you do just that. Ready to make an impact Join us and help shape what s next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contacts Kyndryl email address.