Sap Authorization Consultant

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: SAP Authorization Consultant- L2/ L3 Support
Position: Software Engineer
Experience: 4 - 7 Years
Category: Software Development/ Engineering
Shift: 1-10PM (Hybrid)
Main location: Bangalore / Chennai / Hyderabad
Position ID: J0826-2136
Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Position Description: We are looking for an experienced SAP Authorization Consultant- L2/ L3 Support to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. This role requires strong hands-on experience with the Microsoft technology stack, Azure cloud services, application integration, database development, and modern DevOps practices. The engineer will work closely with business stakeholders, solution architects, developers, quality assurance teams, and production support teams to deliver reliable technology solutions in a highly regulated financial-services environment.

#LI-BK7

Your future duties and responsibilities:

We are looking for an experienced SAP Security Support & Administration Specialist with 46 years of hands on experience in providing L2/L3 production support and continuous Run the Bank (RTB) development. The ideal candidate will work across multiple SAP modules (Security ECC, BCS, BPS, GRC) to ensure seamless user administration, robust access governance, and strict compliance for a leading global financial services provider.

Key Responsibilities:
. Provide robust L2/L3 Production Support and continuous development for Run the Bank (RTB) operations across multiple SAP modules.
. Manage the end to end user lifecycle, including user onboarding, modifications, offboarding, and role administration.
. Authorize and manage the QUEST Superior mailbox efficiently.
. Handle gatekeeper revocations and conduct timely access recertifications.
. Generate daily delta profiles and monthly full profiles to ensure accurate user provisioning and up to date access control.
. Analyze, troubleshoot, and resolve authorization errors to minimize system access issues.
. Enhance roles by integrating SAP Fiori tiles to improve user experience and interface functionality.
. Perform weekly operational tasks to maintain overall system integrity and compliance.
. Ensure all deliverables meet project requirements, quality standards, and consistently achieve Service Level Agreements (SLAs).
. Collaborate with technical teams and business stakeholders to ensure seamless day to day operations.

Must Have:

. 46 years of hands on experience in SAP Security and GRC administration.
. Strong experience in SAP Security ECC, BCS, BPS, and GRC modules.
. Proficiency in role and user administration, user provisioning, and profile generation.
. Solid experience in managing QUEST Superior mailboxes, gatekeeper revocations, and access recertifications.
. Proven track record in handling L2/L3 Production Support in an enterprise environment.
. Hands on experience with troubleshooting and resolving complex SAP authorization errors.
. Strong understanding of SLA tracking and maintaining high quality delivery standards.
. Excellent analytical, problem solving, and communication skills.

Good to Have

. Exposure to change management and ticketing tools such as CHARM and JIRA.
. Experience in integrating and configuring SAP Fiori tiles within security roles.
. Experience working in Agile/Scrum environments.
. Experience in the Banking/Financial Services domain would be a highly distinct advantage.