Salesforce

Position Summary  :

This position has responsibility for multiple large and complex projects with significant impact on the program. Responsible for the Salesforce application portfolio for current and future applications, to include guiding the development and enhancements of all Salesforce offerings. Ensures the stability of the services and guides the continuous improvement of the Salesforce practice. Determines requirements, manages development and testing of Salesforce projects to ensure quality products are delivered. Coordinates the Salesforce integrations with other systems using standard web services. This includes proactively identifying application enhancements and integrations, new application opportunities, manage the change control processes and groups, and enterprise standards for Salesforce use. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, and adhere to high quality work standards.

Responsibilities:

• Design and build detailed technical cloud CRM solutions
• Design and develop sophisticated customizations using Salesforce and Force.com
• Lead the day-to-day work of our Salesforce technical team, onshore and offshore
• Use the Salesforce platform, security, single sign-on, and other tools to build end-to-end solutions
• Run workshops, work closely with clients, and be ready to talk about tradeoffs
• Map functional requirements to Salesforce features and functionality
• Share standard methodologies on the positioning and delivery of solutions
• Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce leading practices

Qualification :

• Education: BS in Computer Science or similar is required.
• Expertise in Apex, LWC, AURA lightning components, Visual force, Web Services, SOQL, SAQL, SASL, AJAX, XML, JavaScript and HTML
• Salesforce Developer, Admin and Sales or Service Cloud Certification.
• Must possess extensive knowledge and expertise with Salesforce and in the use of project 
• Proficient skills using Salesforce Application Development 
• Proficient skills using Applications Development 
• Proficient skills using Salesforce Reporting Service 
• Proficient skills using Web Services for Integration 
• A proven ability in technology implementation for full life cycle enterprise software projects for 5 to 10 years
• A minimum of 2 years' experience developing Salesforce customizations (Apex/VF) and integrations, and defining and implementing data migrations
• A minimum of 1 year experience with customization on the Salesforce Lightning platform including Lightning components using the Lightning Design System framework, Apex, Apex data loader, and declarative platform tools (process Builder, Visual Workflow, Lightning App Builder, etc.)
• A minimum of 2 years' experience leading projects, technical project teams, and performing code reviews

Degree of Independence/Supervision required

• Demonstrate a strong aptitude for Supportership, communication & problem solving skills 
• Ability to work within a matrix organization including operations, delivery unit Supports, GDC support functions, and Global Operational Center of Excellence 
• Exhibit an aptitude and track record of being able to influence others without formal authority 
• Project a high level of maturity and Supportership skills 
• Possess strong Qualitative and quantitative analytical skills 
• A self-starter able to work effectively with limited supervision