Salesforce- Technical Lead

Job Summary

About the Role: We are hiring a hands-on Salesforce Technical Lead, based in India, to work alongside our India-based Technical Architect on Salesforce Core Platform and Experience Cloud solutions for our clients, with a strong focus on the nonprofit sector.

This is a player-coach role, not a ticket-taking one. You will be a trusted extension of the Technical Architect: shaping designs, making sound day-to-day technical decisions and owning the quality of what the team builds.

Our delivery philosophy is out-of-the-box first. We favour standard features, configuration and low-code tools, and only build custom where it earns its place. You still need deep technical skills - Apex, Lightning Web Components and integrations - to know when custom is justified, to build it well, and to challenge poor designs.

We are looking for a quality engineer who takes ownership and thinks like a consultant. You will work directly with onshore colleagues and client stakeholders as a full member of the delivery team.

Key responsibilities

Most solutions will be configuration-led; the technical responsibilities below describe the depth you need to be able to call on when a requirement demands it.

Technical leadership and design

• Support the Technical Architect in shaping and owning the technical solution across Sales/Service Cloud core, Experience Cloud and Nonprofit Cloud, from discovery through go-live and hypercare.
• Translate business requirements into scalable designs: data model, security and sharing, automation, integration and Experience Cloud site architecture.
• Apply an out-of-the-box-first approach, making and documenting build decisions vs. programmatic, standard vs. custom, managed package vs. native - with clear trade-offs.
• Define and enforce coding standards, design patterns, naming conventions and governor-limit-safe practices.
• Deputize for the Technical Architect in design sessions and technical governance when needed, and escalate risks early.

Hands-on delivery

• Configure standard features first: record types, page layouts, Dynamic Forms, validation rules, Flow, Experience Builder and Nonprofit Cloud standard processes.
• Build complex functionality in Apex (triggers, batch, queueable, scheduled), Lightning Web Components and Flow.
• Design and build Experience Cloud sites (LWR and Aura) for donors, volunteers, beneficiaries, members or partners, including guest and authenticated user access, sharing sets and custom themes.
• Deliver integrations with finance, payment, marketing and data platforms using REST/SOAP APIs, Platform Events, Named Credentials and middleware (e.g. MuleSoft).
• Lead data migrations, including legacy CRM or NPSP to Nonprofit Cloud, with robust mapping, cleansing and reconciliation.

DevOps and quality

• Own the release process: source control (Git), CI/CD pipelines (e.g. Salesforce DevOps Center, Copado, Gearset, SFDX), environment and sandbox strategy.
• Ensure high-quality, well-tested code with meaningful unit test coverage, peer code reviews and automated quality checks.
• Champion security, performance and accessibility (WCAG) across internal and public-facing sites.

Team and client leadership

• Lead, mentor and review the work of developers and administrators; run technical stand-ups and design reviews.
• Act as the senior technical voice with client stakeholders, from product owners to IT leadership.
• Support pre-sales: technical scoping, estimation, solution outlines and client presentations.
• Keep up with Salesforce releases (including Agentforce and Data Cloud) and advise clients on the roadmap.

Essential skills and experience

• A strong out-of-the-box-first mindset, with a track record of solving problems through configuration and low-code before writing code.
• 5+ years of Salesforce experience, including at least 2 years leading technical delivery on multi-workstream projects.
• Expert, current hands-on skills in Apex, SOQL/SOSL, Lightning Web Components and Flow.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.