Salesforce Technical Architect/ Lead

Function

IT Our Company   We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.   Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.   Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

Job Summary:

We are looking for an experienced Salesforce Architect to lead the design, implementation, and optimization of Salesforce solutions across the enterprise. The ideal candidate will have deep technical expertise in Salesforce architecture, a strong understanding of business processes, and the ability to align platform capabilities with strategic goals. You will serve as a trusted advisor to stakeholders, guiding technical teams and ensuring scalable and maintainable Salesforce solutions.

Key Responsibilities: Design and architect scalable Salesforce solutions across Sales Cloud, CPQ, PSA (Certinia)- Good to have, and other Salesforce products and managed packages. Lead end-to-end solution architecture for complex business problems. Collaborate with business stakeholders, developers, and administrators to define requirements and translate them into technical designs. Ensure architectural best practices are followed, including performance tuning, security, and integration. Review and approve technical designs and code to ensure quality and alignment with enterprise standards. Oversee data modeling, integration design, and data migration planning. Serve as the SME for all Salesforce-related initiatives, providing mentorship to technical teams. Stay updated on Salesforce platform enhancements and industry trends to guide long-term strategies.

Required Qualifications: 7-14 years of experience with Salesforce Development, including 4+ years in customisation, designing technical solution. Hands-on experience with Apex, Lightning Components, SOQL, and Salesforce APIs. Deep knowledge of Salesforce architecture patterns, governor limits, and security models. Proven experience in Salesforce integrations using middleware tools like Snaplogic, Mulesoft, Dell Boomi, etc. Strong communication and stakeholder management skills. Should be adaptable to overlapping work schedules across teams in USA and India. Should be capable of handling at least 10–15 members in the current project.

Preferred Skills: Background in other CRM platforms or enterprise applications is a plus. Knowledge of Sales cloud, CPQ, PSA,or industry-specific Salesforce clouds Experience in Agile methodologies and DevOps practices.

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About us   We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.