Salesforce Sr Solutions Developer (salescloud, agentforce)

Responsibilities

• Design and configure autonomous agents using Agentforce Builder to ensure accurate, branded, and secure interactions within Salesforce ecosystem.
• Build custom agent actions by integrating Apex classes, Salesforce Flows, and Integration APIs to allow agents to execute real-time business logic.
• Integrate Agentforce Standard and Custom Agents with Salesforce CRM/Data Cloud for intelligent automation ensuring they have a unified, 360-degree view of customer data for highly personalized responses.
• Act as a technical advisor to stakeholders, identifying OOTB high-impact AI use cases (e.g., automated lead qualification, 24/7 service agents, or sales coaching)
• Develop and maintain Apex classes, Lightning Web Components (LWC) and APIs. Optimize Salesforce workflows, triggers, and automation processes.
• Provide expertise on best practices, governance, and Salesforce ecosystem adoption.
• Conduct code reviews, troubleshoot issues, and ensure high-quality deliverables.

The essential requirements of the job include:

• B.E/B.Tech (CS/IT or a related field) with minimum 7-9 yrs of experience in relevant filled.
• Min 5-6 yrs experience in Salesforce development, including deep proficiency in Apex, LWC, and Flow Builder
• Hands-on experience building and deploying agents via Agentforce
• Proven track record of connecting Salesforce with external systems like ERP using REST/SOAP APIs to extend agent capabilities
• Hands-on experience in Salesforce Service Cloud, Sales Cloud, and integrations.
• Salesforce certifications (e.g., Platform Developer II, Salesforce Certified Agentforce Specialist) are a plus
• Very good communication in English

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