Salesforce Solution Architect

Role & responsibilities

• Design scalable, secure, and high-performing Salesforce solutions aligned with business requirements and enterprise architecture.
• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, and other Salesforce products.
• Translate business requirements into technical architecture, solution designs, data models, integration strategies, and implementation roadmaps.
• Define integration architecture using REST/SOAP APIs, Platform Events, middleware, MuleSoft, and external systems.
• Establish Salesforce security, sharing, data access, governance, and compliance frameworks.
• Review technical designs and provide architectural guidance to developers, consultants, and implementation teams.
• Drive data migration, data quality, large-data-volume, performance, and scalability strategies.
• Evaluate Salesforce features and recommend standard functionality versus custom development.
• Oversee development standards, deployment processes, CI/CD, DevOps, testing, and release management.
• Identify technical risks, dependencies, and architectural gaps and provide mitigation strategies.
• Collaborate with business stakeholders, product owners, project managers, and senior leadership.
• Lead technical workshops, architecture reviews, solution demonstrations, and client presentations.
• Mentor Salesforce developers, technical leads, and junior architects.
• Contribute to pre-sales activities, proposals, estimations, RFP/RFI responses, and solution presentations where required.

Preferred candidate profile

• 5 to 10 years of overall IT experience, with 5+ years of hands-on Salesforce experience and significant experience in solution/technical architecture.
• Strong understanding of Salesforce architecture, data model, security model, governor limits, integration patterns, and platform capabilities.
• Hands-on experience with Apex, LWC, SOQL/SOSL, Salesforce APIs, Flows, Platform Events, and asynchronous processing.
• Experience architecting enterprise integrations using REST/SOAP, middleware, MuleSoft, event-driven architecture, and external applications.
• Experience with one or more Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, or Revenue Cloud.
• Strong expertise in data architecture, data migration, master data, data quality, and large data volumes.
• Knowledge of Salesforce DevOps, CI/CD, Git, automated testing, deployment and release management.
• Salesforce certifications such as Platform Developer I/II, Sales/Service Cloud Consultant, Application Architect, System Architect, with CTA highly desirable.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline; equivalent professional experience may be considered.
• Excellent communication, stakeholder management, problem-solving, leadership, and technical documentation skills.
• Ability to translate complex business requirements into simple, scalable, cost-effective technical solutions.
• Experience working in Agile/Scrum environments and leading distributed technical teams.
• Strong consulting mindset with the ability to interact confidently with clients, business leaders, developers, and senior management.