Salesforce Solution Architect

Job Description:

This role is based in Pune. This location works on a hybrid model, 2-3 days in the office. You will be required to interview in person.

About SailPoint

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

About the role

As a Salesforce Architect at SailPoint, you will play a pivotal role in shaping our enterprise architecture, ensuring our CRM architecture aligns perfectly with global standards and business objectives. In this role, your typical day will involve leading the design, implementation, and optimization of our Salesforce ecosystem, which includes Sales Cloud, Service Cloud, and CPQ. You will act as the technical anchor, translating complex business needs into scalable, secure, and high-quality technical architectures. You will write and review Apex, Visualforce, and Lightning Web Components (LWC), design integrations and APIs, and work collaboratively with global stakeholders to unlock the maximum potential of our Salesforce platform.

About the team

You will join our high-performing Enterprise Applications and Business IT team. This global team of dedicated developers, administrators, and business analysts is committed to driving operational excellence across SailPoint's core systems. We collaborate closely with cross-functional business stakeholders to design and build automated, efficient enterprise workflows. We operate in an agile environment that values collaboration, innovation, and continuous improvement, providing you with a supportive network to deliver high-impact results.

Requirements

• Bachelors degree in related field, or equivalent professional experience
• Minimum of 13 years of experience on the Salesforce platform, with a proven track record in solution design and architecture
• Strong, hands-on knowledge of Salesforce configurations, Apex, Visualforce, and Lightning Web Components (LWC)
• Proven experience with Salesforce integrations, APIs, and enterprise-grade third-party integration tools
• Deep familiarity with multiple Salesforce clouds, specifically Sales Cloud, Service Cloud, and CPQ
• Active Salesforce Certified Application Architect or Salesforce Certified System Architect credentials

Preferred Skills

• Active Salesforce Certified Technical Architect (CTA) certification
• Understanding of Identity and Access Management (IAM) concepts
• Knowledge of SailPoint's identity security products and how they integrate with Salesforce
• Strong experience working within Agile development methodologies and modern DevOps pipelines
• Excellent communication, presentation, and interpersonal skills to collaborate with global stakeholders

Roadmap for success : 

First 30 days:

• Master the technical stack by completing a deep-dive review of our Salesforce ecosystem (Sales, Service, CPQ) and existing integrations to understand operational workflows.
• Align with Product Owners and business stakeholders to map out strategic project roadmaps and backlog priorities for the upcoming quarters.
• Learn and adopt internal DevOps processes, CI/CD pipelines, release management protocols, and environment strategies.
• Establish collaborative working patterns by conducting introductory meetings and technical syncs with developers, administrators, and business analysts.

By 60 days:

• Partner with business stakeholders to translate complex requirements into scalable, secure, and maintainable Salesforce architectural designs.
• 6 months:
• Lead and deliver at least one high-impact, strategic Salesforce architectural initiative from conception to successful production deployment.
• Optimize system performance by identifying, diagnosing, and resolving platform bottlenecks, reducing technical debt by 15% across core modules.
• Design and implement at least two reusable integration frameworks or API patterns to streamline data flow between Salesforce and downstream business applications.
• Establish long-term system health monitoring configurations and DevOps enhancements to support automated testing and environment alignment.

By 1 year:

• Own the overall Salesforce architecture roadmap, aligning platform capabilities with SailPoint's long-term business and enterprise systems goals.
• Foster a proactive engineering culture by implementing intelligent automation patterns to reduce manual development or operational tasks.
• Audit and modernize data management strategies, including the optimization of data modeling, data sharing rules, and archiving processes.
• Conduct architectural reviews for all major platform enhancements, ensuring 100% compliance with security, scalability, and enterprise standards.
• Drive solution quality by performing regular code reviews of Apex and LWC, advocating for development best practices, and mentoring junior developers on architectural guardrails.
• Facilitate sprint delivery by collaborating with the Scrum team to resolve technical impediments, refine technical user stories, and ensure predictable releases.