Salesforce Solution Architect (Presales)

You will lead the technical side of our sales process for Salesforce projects. You will understand the clients business problem, design the right solution across Salesforce clouds, and help us win and close the deal with a clear, realistic plan.

• Join discovery calls, understand client pain points, and turn them into a clear Salesforce solution
• Design end-to-end architecture across Sales, Service, Marketing, Experience, Commerce, CPQ/Revenue, Data Cloud, and Agentforce
• Run product demos and proof of concepts (POCs) tailored to the clients use case
• Prepare solution documents, architecture diagrams, effort estimates, and SOWs
• Respond to RFPs and RFIs with strong technical and commercial answers
• Present to CXOs, IT heads, and business teams, and handle objections with confidence
• Work with the sales team on deal strategy, pricing, and timelines
• Suggest new ideas, such as AI, automation, and data unification, that add value beyond the original ask
• Hand over cleanly to the delivery team and support the project in the first phase

• Strong hands-on knowledge of at least 2 or 3 Salesforce clouds and good working knowledge of the rest
• Solid understanding of data model, security model, integration patterns, and governance
• Experience with APIs, MuleSoft or similar middleware, and ERP/third-party integrations
• Knowledge of Apex, LWC, Flows, and the limits of the platform
• Experience with data migration and org strategy (multi-org vs single-org)
• Excellent communication, demo, and storytelling skills

Good to Have

• Industry experience (BFSI, healthcare, manufacturing, retail, etc.)
• Tableau / CRM Analytics, Slack, Field Service
• Experience working with a Salesforce partner or SI

Certifications

• Must: Salesforce Application Architect or System Architect, or at least 2 consultant certifications
• Plus: Data Cloud, Agentforce, or Marketing Cloud certifications

What Success Looks Like: a good win rate on qualified deals, accurate estimates, and smooth handover to delivery

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