Salesforce Solution Architect (Presales)

• Join discovery calls, understand client pain points, and turn them into a clear Salesforce solution
• Design end-to-end architecture across Sales, Service, Marketing, Experience, Commerce, CPQ/Revenue, Data Cloud, and Agentforce
• Run product demos and proof of concepts (POCs) tailored to the client s use case
• Prepare solution documents, architecture diagrams, effort estimates, and SOWs
• Respond to RFPs and RFIs with strong technical and commercial answers
• Present to CXOs, IT heads, and business teams, and handle objections with confidence
• Work with the sales team on deal strategy, pricing, and timelines
• Suggest new ideas, such as AI, automation, and data unification, that add value beyond the original ask
• Hand over cleanly to the delivery team and support the project in the first phase

• Strong hands-on knowledge of at least 2 or 3 Salesforce clouds and good working knowledge of the rest
• Solid understanding of data model, security model, integration patterns, and governance
• Experience with APIs, MuleSoft or similar middleware, and ERP/third-party integrations
• Knowledge of Apex, LWC, Flows, and the limits of the platform
• Experience with data migration and org strategy (multi-org vs single-org)
• Excellent communication, demo, and storytelling skills

Good to Have

• Industry experience (BFSI, healthcare, manufacturing, retail, etc.)
• Tableau / CRM Analytics, Slack, Field Service
• Experience working with a Salesforce partner or SI

Certifications

• Must: Salesforce Application Architect or System Architect, or at least 2 consultant certifications
• Plus: Data Cloud, Agentforce, or Marketing Cloud certifications

What Success Looks Like: a good win rate on qualified deals, accurate estimates, and smooth handover to delivery.