Salesforce Service cloud
Tata Consultancy Services · Hyderabad · onsite · Posted 56d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Seeking a Salesforce Service Cloud Developer with 5+ years of Salesforce development experience and 4+ years in Service Cloud implementations.
Key Skills:
- Strong expertise in Service Cloud, including Email-to-Case, Case Management, Service Console, Omnichannel Routing, and Knowledge Base.
- Hands-on development experience in Apex, Triggers, SOQL, SOSL, Batch Apex, Async Processing, LWC, and Salesforce Flows.
- Strong integration experience using REST/SOAP APIs, Platform Events, and middleware tools (Boomi/Informatica).
- Knowledge of Salesforce best practices, governor limits, and performance optimization.
- Experience working on enterprise-scale Salesforce Service Cloud programs.
Required Certifications & Qualities:
- Salesforce Platform Developer I (Mandatory).
- Agile delivery experience preferred.
- Strong troubleshooting, communication, ownership, and independent working skills.
Priority Requirement:
Strong hands-on experience in Email-to-Case implementation, Service Cloud customization, Apex/LWC development, and Salesforce Service Cloud integrations.
Sourced from naukri
Skills
Email-to-Case implementationSalesforce Service Cloud integrationsService Cloud customizationLwcApexService Cloud
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
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An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
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