Salesforce Service Cloud QA Tester
Agilysis Global It Solutions · Mumbai · onsite · Posted 45d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role Overview
Join our team as a Salesforce Service Cloud QA Tester. Ensure high-quality Salesforce Service Cloud implementations through thorough testing, defect management, and Agile collaboration.
Key Responsibilities
- Create and execute test plans/cases for Salesforce Service Cloud features (Cases, Omni-Channel, Knowledge, Lightning, etc.).
- Conduct functional, regression, integration, and E2E testing.Log/track defects (e.g., Jira) and validate data with SOQL.Collaborate with teams and participate in Agile
- ceremonies.Contribute to test automation.
- Requirements
- Bachelors in CS/IT or related field.
- 2+ years hands-on QA experience in Salesforce Service Cloud.
- Strong manual testing, analytical skills, and attention to detail.
- Good communication and teamwork.Preferred
- Test automation experience TOSCA highly preferred.
- Exposure to Selenium/Provar or API testing.
- Agile tools (Jira) and Salesforce Service Cloud certifications.
Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Sourced from naukri
Skills
toscaTalent managementService Cloudperformance management