Salesforce QA

About the Role:

We are seeking an experienced QA with 6+ years to 11 years to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Requirements:

• Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications
• Define QA strategy, test approach, and quality metrics for projects and releases
• Review and approve test plans, test cases, and test execution results
• Perform and oversee functional, regression, integration, UAT, and smoke testing
• Provide technical guidance on testing Salesforce features:
• Experience Cloud pages and components
• Lightning components and Apex functionality
• Flows, workflows, validation rules, and automation
• Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones
• Assign tasks, track progress, and ensure timely delivery of QA milestones
• Facilitate defect triage meetings and work closely with development and product teams
• Ensure proper defect lifecycle management and root cause analysis
• Support UAT planning and execution with business stakeholders
• Oversee release sign-offs and post-production validation
• Drive continuous improvement in QA processes, standards and best practices

Required Skills & Qualifications

• 6+ years of QA experience
• Strong hands-on experience with Salesforce Community / Experience Cloud
• Salesforce test automation experience ( Selenium or Copado)
• API and integration testing experience (Postman)
• Deep understanding of Salesforce data model, security, and automation
• Proven experience leading onsite–offshore QA teams
• Strong stakeholder management and client communication skills
• Experience working in Agile/Scrum environments
• Excellent documentation, reporting, and mentoring skills

Good-to-Have Skills

• Salesforce Admin / Advanced Admin / QA certification
• CI/CD and release management exposure in Salesforce environments.

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