Salesforce QA Engineer

Responsibilities:

• Test every change before release: manual functional testing of Apex, Lightning Web Component and Flow changes on both Salesforce orgs against the acceptance criteria in the Jira ticket; exploratory testing around the change.
• Run regression before every release: own the regression checklist across portals, lending flows and integrations; execute it in full before each release; keep it current as features ship; record the result as release evidence.
• Test Experience Cloud portals: partner and customer sites self-registration and onboarding, login including federated single sign-on, sharing and guest-user visibility, page and LWC behaviour across partner roles, personas and devices.
• Test lending flows: application intake, status visibility, document and e-signature steps, and post-origination hand-offs (funding, disbursement, servicing) built on custom objects alongside the managed loan-origination package.
• Test integrations end to end: the Salesforce NetSuite quote-to-cash sync (customer/account, product and pricing, opportunity sales order, invoice and payment status back-sync), partner APIs and Platform Events field mappings, error handling and retries, duplicate and idempotency checks, and record-level reconciliation across Salesforce, NetSuite and Snowflake.
• Attach documented test evidence to every story before release: test cases, results, screenshots and defect logs; log, triage and retest defects in Jira; keep test plans and the regression checklist current in Confluence.
• Join the client's daily standup inside the overlap window; report test status, risks and blockers directly to client stakeholders; provide the testing line for the Tech Lead's Friday written summary.

Requirements:

• Salesforce testing: hands-on manual functional and regression testing of Sales Cloud / Service Cloud objects, fields, validation rules, Flows, profiles, permission sets and record-level security; writes clear, reproducible test cases and defect reports.
• Experience Cloud testing: has tested at least one partner or customer portal user registration and onboarding, login and access across partner roles, sharing and guest-user visibility, multi-persona and cross-device checks.
• Candidates who have tested a partner portal go to the top of the list.
• Financial-process testing: has tested a lending, financial-services or order-to-cash process on Salesforce; understands status lifecycles, document steps, calculations and the sensitivity of the data; works on masked or synthetic data only.
• Integration testing: verifies data flows across REST/SOAP APIs with Postman or equivalent; compares records across systems; writes SOQL for data checks; reads integration and API logs to isolate a defect to the right system.
• Regression discipline: builds and maintains a regression checklist, executes it completely before every release, and produces evidence a client can audit
• Delivery tooling: Jira for test management and defects, Confluence for documentation, Git basics; familiarity with SFDX and GitHub Actions pipelines; works to a release checklist.
• Communication: camera-on meetings, direct stakeholder communication in clear English; reports status without being asked; raises risks early, never late; works the US business calendar and US federal holidays.
• Overlap: a daily overlap of at least 4 hours with US Pacific time (mandatory); confirmed in the first screen.
• Experience: 1-3 years in software QA, including at least 1 year testing Salesforce and at least one portal or financial-process implementation.

Nice to Have:

• Test automation for the regression suite Provar, Selenium or Playwright run in the client's CI/CD pipeline.
• Exposure to Q2 Cloud Lending / Symphonix or another Salesforce-native loan-origination package; NetSuite or another ERP (order-to-cash flows); middleware such as Workato, MuleSoft or Boomi.
• SQL against Snowflake or another warehouse for reconciliation checks; Data Loader and Workbench for test-data setup.
• API automation (Postman collections, Rest Assured) and bulk-data or performance testing.
• AI-assisted test-case generation and AI-enabled testing workflows, on masked or synthetic data only.
• Solar-financing, renewable-energy or fintech domain; prior experience working with US enterprise clients from offshore.
• Required: none; Salesforce Certified Administrator or Platform App Builder preferred.
• Preferred: ISTQB Foundation Level.
• Experience Cloud Site Consultant or Provar certification is a plus.