Salesforce QA Automation

JOB DESCRIPTION
• Experience: 35 years of relevant experience in QA Automation, with strong exposure to Salesforce testing.
• Strong hands-on experience in test automation, preferably within Salesforce-based
applications and enterprise web applications.
• Good understanding of Salesforce platform architecture, including Sales Cloud, Service Cloud,
Experience Cloud, Marketing Cloud, custom objects, workflows, flows, triggers, and
integrations.
• Strong hands-on experience with Playwright using JavaScript/TypeScript for UI automation.
• Experience with Selenium and familiarity with Salesforce-specific automation tools such as
Provar/Copado is desirable.
• Experience in mobile automation using Appium and WebdriverIO.
• Strong understanding of API testing and automation using REST/SOAP APIs.
• Experience configuring and executing automated tests through CI/CD pipelines, preferably
using GitHub Actions or similar DevOps tools.
• Exposure to performance testing using K6 and interpretation of performance test results.
• Exposure to AI-driven QA tools, AI-assisted test generation, test optimization, defect analysis,
or GenAI-based testing practices.
• Strong understanding of Agile/Scrum methodologies and modern QA practices.
• Excellent communication and client-handling skills, with the ability to collaborate effectively
with technical and business stakeholders.
• A strong learning mindset, adaptability, and enthusiasm to grow in AI, Salesforce, and
Automation Engineering.

RESPONSIBILITIES
• Develop, maintain, and execute automated test scripts using Playwright (JS/TS) for
Salesforce applications and integrations.
• Define and execute QA strategies, test plans, test scenarios, and automation approaches for
Salesforce implementations across Sales, Service, Experience, and Marketing Clouds.
• Design and maintain scalable test automation frameworks using Playwright, Selenium, and
other relevant automation tools.
• Develop and execute functional, regression, integration, UAT, API, and end-to-end testing.
• Validate Salesforce configurations, customizations, workflows, integrations, and business
processes.
• Perform Apex testing, including validation of triggers, classes, batch jobs, and associated
business logic.
• Write and execute SOQL/SOSL queries to validate Salesforce data and test results.
• Perform data validation using Salesforce Data Loader, Workbench, and other data
management tools.
• Develop automated tests for REST/SOAP APIs and validate data, responses, integrations, and
error scenarios.
• Configure and maintain test execution within CI/CD pipelines, ensuring automated
regression suites are integrated into deployment workflows.
• Perform mobile application automation using Appium/WebdriverIO where required.
• Conduct performance and load testing using K6, identify bottlenecks, and communicate
performance findings.
• Explore and implement AI-driven testing approaches, including AI-assisted test case
generation, test data generation, defect analysis, and automation optimization.
• Identify, document, prioritize, and track defects using Jira/Azure DevOps, ensuring timely
resolution and retesting.
• Maintain test cases and execution results using Jira, Xray, Zephyr, or equivalent test
management tools.
• Collaborate closely with Salesforce Developers, Administrators, Architects, Business
Analysts, and business users to understand requirements and ensure comprehensive test
coverage.
• Communicate effectively with client technical partners to clarify requirements, discuss
defects, and align on implementation and release expectations.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-
ups, reviews, and retrospectives.
• Continuously identify opportunities to improve QA processes, automation coverage, test
efficiency, and release quality.