Salesforce Operations & Data Quality Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Operations & Data Quality Specialist based in India.

This role offers an excellent opportunity to contribute to the operational excellence of a growing technology-driven organization by ensuring the accuracy and integrity of critical business data. As a key member of the operations team, you will oversee Salesforce data quality, support licensing and renewal processes, and help maintain reliable customer records across multiple platforms. Working closely with cross-functional stakeholders, you will identify issues, implement corrective actions, and recommend process improvements that enhance operational efficiency. This position is ideal for a detail-oriented professional who enjoys solving data challenges, improving workflows, and supporting scalable business operations in a collaborative environment.

Accountabilities:: Monitor Salesforce error queues and operational dashboards to identify data quality issues affecting licensing and renewal processes.

Review, investigate, and resolve data inconsistencies, including duplicate, incomplete, missing, or mismatched customer and renewal records.

Perform manual record corrections and maintain accurate account mappings to ensure consistent customer data across Salesforce and related systems.

Support customer and billing profile maintenance while ensuring high standards of data integrity across operational platforms.

Escalate complex system issues to technical teams with clear documentation and appropriate supporting information.

Produce reports on recurring data quality trends, operational metrics, and cleanup progress to support continuous improvement initiatives.

Identify opportunities to optimize operational processes, reduce manual effort, and improve overall data governance.

Requirements

1+ years of experience in Salesforce Operations, Sales Operations, Revenue Operations, Business Operations, Data Quality, or a related field.

Hands-on experience with Salesforce data management, reporting, record maintenance, and operational processes.

Strong analytical and problem-solving skills with exceptional attention to detail.

Excellent organizational skills and the ability to manage multiple priorities effectively.

Strong written and verbal communication skills with the ability to collaborate across business and technical teams.

Experience building effective relationships with cross-functional stakeholders and supporting operational improvements.

Experience with SaaS, subscription, licensing, or renewal operations is an advantage.

Familiarity with Atlassian licensing environments is preferred.

Salesforce Administrator certification or equivalent practical experience is a plus.

Benefits

Opportunity to work with a globally recognized technology consulting organization.

Collaborative, AI-driven, and innovation-focused work environment.

Exposure to enterprise-scale Salesforce and operational systems.

Professional development and continuous learning opportunities.

Inclusive workplace committed to diversity, equity, and career growth.

Opportunity to contribute to process improvements with measurable business impact.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1