Salesforce Loyalty Management QA Tester

Job Description:

We are looking for an experienced Salesforce Loyalty Management QA Tester with strong hands-on expertise in testing Salesforce Loyalty Cloud/Loyalty Management applications. The ideal candidate should possess excellent functional testing skills, strong defect management capabilities, and experience working closely with business stakeholders and development teams.

Key Responsibilities:

• Perform Functional, Integration, Regression, and End-to-End testing for Salesforce Loyalty Management implementations.
• Design, create, execute, and maintain comprehensive test cases and test scenarios.
• Validate Loyalty Program configurations, Member Management, Promotions, Rewards, Tiers, and Loyalty Transactions.
• Identify, track, and manage defects using standard defect management tools.
• Collaborate with Business Analysts, Developers, and Stakeholders to understand requirements and ensure quality deliverables.
• Participate in requirement reviews, test planning, test execution, and defect triage meetings.
• Prepare test reports and provide regular status updates to project stakeholders.
• Ensure high-quality releases through thorough validation and testing processes.

Required Skills:

• 5+ years of QA / Software Testing experience.
• Mandatory hands-on experience with Salesforce Loyalty Management / Loyalty Cloud.
• Strong experience in Salesforce Functional Testing.
• Experience in Integration Testing and Regression Testing.
• Expertise in Test Case Design and Execution.
• Strong Defect Management and Troubleshooting skills.
• Experience working directly with customers and business stakeholders.
• Excellent Communication and Collaboration skills.
• Salesforce Certification is a plus.