Salesforce Integration Architect

Salesforce Integration Architect1

Job Summary

Role Summary Designs and governs the integration architecture connecting Salesforce with enterprise systems (ERP, middleware, third-party apps), ensuring secure, scalable, and maintainable data flow across the ecosystem - tool-agnostic (may or may not involve MuleSoft specifically).

Responsibilities

• Define enterprise integration strategy and patterns (real-time, batch, event-driven) between Salesforce and external systems
• Select appropriate integration approach per use case: REST/SOAP APIs, Platform Events, Change Data Capture, Bulk API, middleware (MuleSoft, Boomi, Dell Boomi, TIBCO)
• Architect solutions using Salesforce integration capabilities: Apex callouts, Named Credentials, External Services, Platform Events, Streaming API
• Design API management strategy - versioning, throttling, security (OAuth 2.0, JWT), and error handling/retry mechanisms
• Own end-to-end integration architecture documentation (sequence diagrams, data flow diagrams, interface control documents)
• Collaborate with enterprise architects to ensure alignment with overall IT landscape and API-led connectivity principles
• Define monitoring, logging, and alerting standards for integration health
• Conduct performance/load testing for integration touchpoints; troubleshoot production integration issues
• Guide governance for API reuse, avoiding point-to-point sprawl

Requirements

• 10-15+ years in integration/enterprise architecture, 5+ years on Salesforce
• Strong grasp of Salesforce APIs (REST, SOAP, Bulk, Streaming, Platform Events)
• Experience with at least one enterprise middleware/iPaaS platform
• Solid understanding of authentication/authorization protocols (OAuth, SAML, JWT)
• Experience integrating Salesforce with ERPs (SAP, Oracle), marketing platforms, or custom systems
• Strong grasp of event-driven architecture and microservices concepts

Qualifications

• Preferred Experience with API-led connectivity / layered architecture (System, Process, Experience APIs)
• Exposure to Salesforce Data Cloud integrations, Heroku, or AWS/Azure integration services
• Salesforce Certified Integration Architect
• Salesforce Certified System Architect
• Relevant middleware certification (e.g., MuleSoft, Boomi) is a plus

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