Salesforce FSL Architect

Job Description - FSL Senior Developer
Key Responsibilities:

• Provide technical leadership and guidance for FSL implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
• Prepare and present design architecture review board
• Develop and configure Salesforce Field Service Lightning (FSL) solutions including dispatch console, work rules, scheduling policies, service territories, and mobile flows
• Participate in requirement elaboration with functional consultants and translate functional needs into technical designs
• Support in design and build of complex Lightning Web Components (LWC), Aura components, Apex classes, triggers, and integrations aligned with best practices
• Contribute to design reviews and peer code reviews, ensuring adherence to coding standards and performance expectations
• Estimate user stories and support sprint planning; provide regular status updates to project leadership
• Mentor junior developers and share knowledge of FSL features and Salesforce releases

Essential:

• 10+ years total Salesforce development experience with at least 3 years focused on FSL implementations
• Handson expertise in Apex, SOQL/SOSL, LWC/Aura, Flow Builder, Process Builder
• Proven experience configuring FSL components: service resources, skills, work types, crews, scheduling optimizer, etc.
• Experience integrating Salesforce with REST/SOAP services and external systems
• Good understanding of Service Cloud objects: Cases, Work Orders, Entitlements
• Familiarity with mobile offline synchronization patterns and FSL Mobile configuration
• Certified Platform Developer I (mandatory); FSL Consultant and/or Platform Developer II preferred
• Experience with SFDX, unlocked packages, CI/CD and automated testing frameworks
• Bachelors degree in Computer Science or similar discipline

Management Skills:

• Ablet to articulate and present design to enterprise architect
• Co-ordination with Salesforce Architect whenever required
• Capable of guiding small feature teams and conducting peer reviews
• Able to estimate tasks and communicate risks proactively to leads
• Comfortable working in global Agile delivery model, collaborating with consultants and testers across time zones

Interpersonal Skills:

• Strong written and verbal communication; able to explain technical concepts to nontechnical audiences
• Selfstarter with analytical mindset and attention to detail
• Team player with positive attitude and willingness to learn

Certifications

• Salesforce platform Admin
• Salesforce Platform Developer
• Salesforce service Cloud
• Salesforce FSL consultant