Salesforce ESM Consultant
Greeksoft Technologies · Bengaluru · onsite · Posted 69d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Job Summary
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Help design, build and continuously improve the clients online platform. Research, suggest and implement new technology solutions following best practices/standards. Take responsibility for the resiliency and availability of different products. Be a productive member of the team.
Responsibilities - The Senior Salesforce ESM Developer is responsible for end-to-end development of scalable Enterprise Service Management solutions on Salesforce, with a focus on complex automation, integrations, and production-grade development.
- Design and develop ESM solutions using Communications Cloud.
- Bring 3+ years of experience in Communications Cloud / ESM implementations.
- Implement advanced record-triggered and screen Flows.
- Develop complex Apex, Triggers, and LWCs.
- Implement SLAs, Entitlements, and escalation frameworks.
- Build REST/SOAP integrations with enterprise systems.
- Configure Experience Cloud portals for enterprise services.
- Implement security using profiles, permission sets, and sharing.
- Support UAT, deployments, and production incidents.
- Mentor junior developers.
- Strong hands-on experience with Communications Cloud.
- Strong skills in Apex, LWC, integrations, test classes, SOQL, asynchronous processing, and data modeling.
- Strong hands-on experience with Product Catalogue and Order-to-Asset flows.
- Salesforce integrations using REST and Platform Events.
- Enterprise security and data access models.
- CI/CD using SFDX and Git.
- Preferred Certifications Salesforce Platform Developer I / II
- Salesforce Service Cloud Consultant certification
- Location: Karnataka, India
- Job Type: Permanent
- Experience: 5+ years
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationService ManagementTypesettingTechnology solutionsApexcloudResearchsalesforceData ModelingGIT
About Greeksoft Technologies
Greeksoft Technologies
Financial Services
75
employees
1997
29 years old
Mumbai
US
₹6.6L PA avg
Avg at Greeksoft Technologies
About
GeekSoft Consulting Pvt. Ltd. is a technology consulting and solutions provider specializing in IT services, software development, and enterprise support. The company focuses on delivering customized digital solutions, resource management, and consulting expertise to help organizations optimize operations and drive growth. It offers career opportunities in software engineering, consulting, and project management, supporting its mission to provide reliable and innovative technology services across industries.
Industries
Financial Services
Employee ratings
10 reviews
3.7/ 5
Culture
2.9
Career growth
2.7
Work-life
3.1
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