salesforce Devops Engineer

Role & responsibilities

Job Description: Salesforce DevOps / Flosum Release Engineer

We are looking for a skilled Salesforce DevOps / Flosum Release Engineer to manage and support Salesforce release management processes, CI/CD workflows, deployment activities, and Flosum platform administration. The candidate will be responsible for maintaining release pipelines, managing branching strategies, supporting production deployments, troubleshooting Flosum issues, and ensuring compliance with release management standards.

Key Responsibilities

1. Release Management and Deployment

• Enforce the Flosum release process, from branching strategy through deployment.
• Manage daily, weekly, and release-specific branches.
• Monitor lower Salesforce environments and execute final production releases.
• Perform rollback or restoration activities when deployment issues occur.
• Create deployment-related cases and attach appropriate testing evidence for production releases.
• Ensure deployments follow established processes and organizational standards.

2. DevOps and CI/CD

• Set up, monitor, maintain, and improve CI/CD workflows.
• Support test automation, deployment monitoring, and release validation.
• Apply Git branching strategies and version control best practices.
• Identify and troubleshoot deployment failures and workflow issues.

3. Flosum Platform Administration

• Configure new Salesforce org connections in Flosum.
• Re-authenticate existing orgs when required, including after environment refreshes.
• Create and manage users and assign appropriate org permissions.
• Troubleshoot Flosum errors and provide technical support to users.
• Serve as the primary point of contact for Flosum-related questions and issue resolution.

4. Access Management and Compliance

• Review monthly login activity reports and deactivate inactive users in accordance with organizational policies.
• Conduct monthly Flosum Segregation of Duties (SoD) checks.
• Ensure appropriate access controls and compliance with release management procedures.

5. Documentation and Stakeholder Management

• Maintain Flosum standard operating procedures and work documentation.
• Communicate process changes and org upgrades to Flosum users.
• Coordinate weekly meetings with the Flosum account team.
• Conduct knowledge-sharing sessions and training for new team members.
• Support users with Flosum queries, troubleshooting, and best practices.

Required Technical Skills

• Hands-on experience with Flosum release management and Salesforce deployments.
• Good understanding of Salesforce DevOps processes and CI/CD workflows.
• Knowledge of Git version control and branching strategies.
• Experience with deployment monitoring, automated testing, and release troubleshooting.
• Salesforce administration, user management, and permission configuration.
• Experience managing Salesforce org connections and post-refresh re-authentication.
• Understanding of production release controls, rollback procedures, and deployment documentation.

Mandatory Certifications

• Salesforce Administrator Certification.
• Flosum Advanced Certified Professional.
• Copado Fundamentals Certification.

Preferred candidate profile

• Experience in Salesforce DevOps, release management, or Flosum administration.
• Strong troubleshooting and analytical skills.
• Good communication, documentation, and stakeholder management skills.
• Ability to coordinate production releases and follow established change management procedures.