Salesforce Developer

Salesforce Developer
Sales, Service and Revenue Cloud • Reports to Manager, Global CRM Programs • Remote
Key Responsibilities
Development and Integration
Partner with the Manager, Global CRM Programs, on ownership and usability of Salesforce; act as liaison between
Sales, Sales Operations, Service, and IT to turn requirements into scalable solutions.
Build and deploy solutions using Apex, Lightning Web Components, Flows, SOQL, and declarative conguration;
integrate Salesforce with ERP and enterprise systems via REST/SOAP APIs and middleware.
¢ Sales Cloud: opportunity management, forecasting, territory management, lead routing, and sales methodology.
¢ Service Cloud: case management, entitlements, service contracts, Omni Channel routing, and knowledge base.
¢ Revenue Cloud: product catalog, pricing rules, CPQ quoting and quote templates (including terms and conditions
from Legal), contracts, orders, and billing.
¢ Deliver in Agile sprints: user stories, documentation, testing, code reviews, and releases via Salesforce DX or CI/CD;
work with Salesforce vendors on approved programs.
Reporting, Data Governance and User Support
¢ Maintain data accuracy for forecasts, attainment, rep performance, and territory alignment with Sales Leadership and
the Compensation Analyst.
¢ Build territory attainment dashboards, global commercial reports, and the monthly KPI package for senior
leadership.
¢ Enforce data governance, validation rules, and duplicate management; keep account data and pricing aligned across
CRM and ERP.
¢ Train users, support opportunity to order workflow, and drive process improvement projects; other duties as
assigned.
Requirements and Qualications
¢ Bachelor's degree in Computer Science, Information Systems, or related eld, or equivalent experience.
¢ 3+ years of Salesforce development and administration, leading projects from initiation to close out with a focus on
data quality.
¢ Hands on Sales Cloud and Service Cloud experience; Revenue Cloud (CPQ and Billing) strongly preferred.
¢ Prociency in Apex, LWC, Flows, SOQL/SOSL, security and sharing models, Git, and Agile delivery.
¢ Experience integrating Salesforce with ERP systems (Oracle, SAP, NetSuite) via APIs or middleware (MuleSoft,
Boomi).
¢ Strong data analysis and visualization skills; CRM Analytics or Tableau a plus; advanced Excel and PowerPoint.
¢ Detail oriented, organized, and comfortable with ambiguity and tight timelines; excellent written and verbal
communication; experience supporting global Sales and Operations teams.
Preferred Certications: Platform Developer I (II a plus), Administrator, Sales Cloud or Service Cloud Consultant, CPQ
Specialist or Revenue Cloud Consultant.
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