Salesforce Developer

We are looking for a skilled Salesforce professional with strong Admin and Apex Development capabilities, along with hands-on experience in Salesforce Industries (Vlocity) / OmniStudio. The ideal candidate will manage and optimize our Salesforce org, design scalable solutions using both declarative tools and code, implement OmniStudio components, and support complex, integrated, and high-volume business processes.

Key Responsibilities
1. User & Security Management

• Manage Salesforce users, roles, profiles, permission sets, and licenses.
  
• Configure and maintain OWD, role hierarchy, sharing rules, field-level security, and permission sets.
  
• Ensure alignment with security and compliance best practices across all Salesforce and OmniStudio components.
  

2. Data Management

• Import, export, and maintain data using Data Loader and other data tools.
  
• Perform data cleansing, deduplication, and validation to maintain high-quality data.
  
• Handle large data volumes with careful consideration of governor limits and performance
  

3. Core Salesforce Configuration

• Create and manag standard & custom objects, fields, page layouts, record types, validation rules.
  
• Configure Lightning pages, apps, and record pages to support diverse business processes.
  
• Align configurations with industry data models where Salesforce Industries/Vlocity is used.
  

4. Reporting & Dashboards

• Build and maintain reports and dashboards for business users.
  
• Translate business needs into meaningful KPIs, summaries, and visualizations.
  
• Optimize reporting assets for performance and usability.
  

5. Automation & Process Optimization

• Configure automation using Flows, Workflow Rules, and Process Builder (with a focus on Flow-first design).
  
• Streamline and standardize business processes using declarative tools.
  
• Monitor, troubleshoot, and optimize existing automations for reliability and performance.
  

6. OmniStudio / Vlocity (Salesforce Industries) Responsibilities

• Design, configure, and maintain OmniStudio / Vlocity components, including:
  
• OmniScripts for guided user interactions and complex business processes.
  
• FlexCards for contextual UI and data visualization in Lightning.
  
• DataRaptors (Extract, Transform, Load) for data transformation and integration.
  
• Integration Procedures for orchestrating complex, multi-step backend integrations.
  
• Work with Vlocity/Salesforce Industries Data Model, including industry-specific objects and relationships.
  
• Implement best practices for performance in OmniStudio (e.g., optimization of Integration Procedures, DataRaptor caching, and bulkification).
  
• Configure Vlocity/OmniStudio product models, rules, and decomposition (if applicable to CPQ or industry context).
  
• Collaborate with functional and business teams to design guided flows and industry-specific solutions using OmniStudio.
  
• Troubleshoot and optimize existing OmniScripts, FlexCards, DataRaptors, and Integration Procedures to improve user experience and system performance.
  
• Ensure OmniStudio configurations align withoverall Salesforce architecture, security, and data strategy.
  

7. Apex Development & Customization

• Design, develop, and maintain Salesforce applications using Apex, ensuring high performance and responsiveness.
  
• Implement and maintain:
  
• Apex Classes and utility frameworks
  
• Apex Triggers to support complex business logic and data integrity
  
• Batch Apex and Schedulers for large-scale data processing
  
• Create and maintain Test Classes to ensure high code coverage and adherence to best practices.
  
• Utilize SOQL and SOSL for efficient data retrieval and manipulation, with strong focus on governor limits.
  
• Apply Salesforce and Vlocity/OmniStudio best practices and design patterns to deliver clean, reusable solutions.
  

8. Tools & Technical Utilities

• Use Salesforce tools such as:
  
• Salesforce Inspector
  
• Lightning Inspector
  
• Developer Console
  
• Data Loader and Workbench
  
• Perform REST / SOAP API testing via tools like Postman.
  
• Use OmniStudio-specific debugging and design tools (e.g., OmniStudio Console, Preview & Debug tools).
  

9. Integrations & Architecture

• Design and implement integrations with third-party systems using REST/SOAP APIs and OmniStudio Integration Procedures/DataRaptors where applicable.
  
• Contribute to the overall solution architecture, ensuring:
  
• Scalable and high-volume solutions
  
• Optimal data modeling
  
• Robust security architecture
  
• Define and maintain integration patterns, error handling mechanisms, and logging.
  

10. Release Management & Deployments

• Support Salesforce and OmniStudio configuration changes and deployments using Deployment Tools.
  
• Follow a structured development lifecycle (dev, test, UAT, production).
  
• Participate in code reviews and configuration reviews, ensuring consistency and quality across teams.
  

11. Collaboration, Documentation & Support

• Collaborate with cross-functional teams to gather requirements and translate them into technical and OmniStudio configurations.
  
• Participate in code and design reviews; provide constructive feedback to peers.
  
• Document technical specifications, OmniStudio designs (OmniScripts, FlexCards, DataRaptors, Integration Procedures), processes, and workflows.
  
• Provide L2/L3 support and troubleshooting for existing Salesforce and OmniStudio/Vlocity solutions.
  
• Stay updated with the latest Salesforce and Salesforce Industries/OmniStudio releases, features, and best practices.
  

Must-Have Requirements

• Strong proficiency in Salesforce Apex:
  
• Apex Classes, Triggers, Batch, Schedulers, Test Classes, SOQL, SOSL.
  
• Hands-on experience with OmniStudio / Vlocity (Salesforce Industries):
  
• OmniScripts, FlexCards, DataRaptors, Integration Procedures.
  
• Solid understanding of the Salesforce and Salesforce Industries data model and architecture.
  
• Strong understanding of Salesforce governor limits, security model (OWD, roles, profiles, permission sets, sharing rules, FLS).
  
• Extensive experience with integrations and APIs (REST/SOAP, third-party systems, Postman testing).
  
• Experience designing scalable, high-volume, performance-optimized Salesforce and OmniStudio solutions.
  
• Ability to write clean, maintainable, and efficient code and configurations, following best practices and design patterns.
  
• Strong problem-solving skills, with the ability to work both strategically and hands-on.
  
• Good communication skills, capable of working closely with business and technical stakeholders.
  

Preferred Qualifications (Nice to Have)

• Salesforce and Industries certifications such as:
  
• Salesforce Certified Administrator
  
• Salesforce Certified Platform Developer I / II
  
• Salesforce Certified Platform App Builder
  
• Salesforce OmniStudio Consultant / Developer
  
• Salesforce Industries CPQ or relevant industry certs
  
• Experience with Salesforce DX, Git, and CI/CD pipelines.
  
• Experience in Agile/Scrum environments.
  
• Exposure to Lightning Web Components (LWC) and their use alongside OmniStudio (e.g., embedding FlexCards/LWC).
  

Salesforce Apex, OmniStudio (Vlocity), Apex Classes & Triggers, SOQL & SOSL, DataRaptors & Integration Procedures, Salesforce Security Model (OWD, Roles, Profiles, Permission Sets), REST & SOAP APIs, Salesforce Data Model & Architecture, Performance Optimization, Problem Solving & Stakeholder Communication