Salesforce Developer

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Job Summary:

• We are looking for a skilled Salesforce Developer with 7 years of hands-on experience in Salesforce platform management and development.
• The ideal candidate will be responsible for managing, configuring, customizing, and enhancing our Salesforce environment to meet business needs.
• You will collaborate with various stakeholders to design, implement, and maintain Salesforce solutions that drive efficiency and effectiveness in sales, marketing, and customer service operations.

Key Responsibilities:

Salesforce Administration:

• Manage user setup, roles, profiles, security settings, and permissions.
• Configure and maintain custom objects, record types, fields, page layouts, workflows, process builders, and validation rules.
• Perform regular data management tasks including data import, export, deduplication, and cleaning.
• Ensure platform stability and performance with regular system maintenance.

Salesforce Development:

• Design and implement custom solutions using Apex, Visualforce, Lightning Components (LWC and AURA), and SOQL.
• Develop and integrate APIs to connect Salesforce with other systems.
• Automate processes with Flow Builder, Process Builder, and custom code.
• Optimize Salesforce instance through custom development for better performance and scalability.

Stakeholder Management:

• Gather and analyze business requirements to deliver solutions aligned with business goals.
• Collaborate with stakeholders from various teams (Sales, Marketing, Customer Support, etc.) to enhance Salesforce capabilities.
• Provide ongoing support and training to Salesforce users.

System Enhancements:

• Identify opportunities for automation, efficiency, and improved data quality.
• Implement third-party apps from AppExchange as required.
• Stay up-to-date with Salesforce releases and ensure smooth implementation of new features.

Reports and Dashboards:

• Create and maintain custom reports, dashboards, and workflows to provide actionable insights to business leaders.
• Perform data analysis to support business decisions and track performance metrics.

Salesforce Best Practices:

• Ensure Salesforce data integrity and security by adhering to Salesforce best practices.
• Provide guidance on CRM best practices and support continuous process improvement.

Desired Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with Agile methodologies and tools like Jira.
• Knowledge of Sales Cloud, Service Cloud, or Marketing Cloud is a plus.
• Familiarity with Salesforce AppExchange solutions.
• Proficiency in Salesforce Lightning experience.
• Strong knowledge of Salesforce features like Reports, Dashboards, Process Builder, Flows, Workflow Rules, and custom objects.
• Proficiency in Apex, SOQL, Visualforce, and Lightning Web Components.
• Understanding of integration technologies (REST/SOAP APIs).
• Experience with data migration and management tools (e.g., Data Loader, Workbench).

Qualifications:

• Masters/Bachelor's degree in Computer Science, Information Technology, or a relevant field.
• Salesforce certifications such as Salesforce Administrator, Salesforce Platform Developer I.
• 7 years of experience as a Salesforce Administrator/Developer