Salesforce Developer - FSL

Roles & Responsibilities:

●     3 years experience in Salesforce Field Service

●   Proficient in Field Service basic data model, Work Orders objects, Workforce objects, Territory and Scheduling objects, Service Appointment objects

●     Understanding of Skills, resources, Service Crews

●     Understanding of Work Types, Work Plan Templates, Work Step Templates, Selection Rules

●     Proficiency in various aspects of Scheduling Policy and Admin Settings

●     Spearhead small and mid-sized projects as a technical lead and Point of Contact for clients

●     Assist leads, architects, and other stakeholders in understanding the requirements and solutioning

●     Develop custom code, including Apex classes, triggers, Lightning web components, and Visualforce pages, to extend Salesforce functionality and meet business requirements.

●     Engage closely with subject matter experts (SMEs) and IT personnel to fulfill Salesforce implementation tasks according to requirements.

●     Manage smaller Salesforce implementation projects or subsets of larger projects.

●     Respond to a variety of broad questions and concerns from customer management regarding project requirements, technical standards, and conditions; communicate the status of requests and determine the feasibility of projects.

●     Maintain documentation, including technical specifications, process flows, and system diagrams.

●     Deliver results working with delivery partners, customer teams, and AppExchange vendors.

●     Work under general direction and independently determine and develop an approach to solutions.

●     Guide and supervise juniors in the team

●     Troubleshoot roadblocks in implementations

Required Skills:

●     Good understanding of different business processes

●     Hands-on experience in building Lightning Web Components (LWC), writing Apex code (Triggers, Test class, Asynchronous Apex, etc.), building integrations with third-party systems using point-to-point connections as well via Middleware

● Object-Oriented Programming concepts

●     Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex, etc.)

●     Demonstrated ability to independently analyze and design simple and semi-complex solutions within a tight deadline.

●     Strong teamwork and collaboration skills, good analytical and problem-solving skills

●     Good written and verbal communication skills

●     Knowledge of Software Development Life Cycle and agile methodologies

Certifications:

●     Salesforce Certified Platform Developer-II (Mandatory if no expertise in niche areas**)

●     Salesforce Certified Platform Developer-I (Mandatory if having expertise in one of the niche areas**)

Salesforce Certified JavaScript Developer-I (Preferred)