Salesforce Core Cloud Technical Architect

Role & responsibilities

You will be part of our Salesforce practice helping to shape and deliver the right outcomes for our clients. Working with our wider Salesforce practice you will deliver market-defining Salesforce projects across various Salesforce Clouds. You will operate across the project lifecycle from discovery through to development, test, training, and post-implementation support.

The core responsibilities are:

• Development of client solutions
• Participate in the discovery phase and help the architect the technical solution.
• Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
• Reviewing technical requirements and architecting the solution to perform as per client expectation within the limits and constraints of the platform.
• Communicating with end-users to fully understand client expectations from a technical architecture perspective.
• Participating in and leading architectural discussions and providing direction and inputs to define the future state of the architecture.
• Engagement in solution design discussions, data architecture definition, E2E dataflow definition, Integration Pattern Identification, HL Interface specification design.
• Providing hands-on support in software/application architecture, design, performance optimization, and problem resolution.
• Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
• Providing guidance to clients and developers over technology, processes, and applications while updating them on regular project-related developments. Effectively troubleshoot production issues
• Train and integrate new team members and proactively support the continued development of existing team members.
• Build and promote a positive working environment for the team.
• Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback

Commercial

• Supporting Presales during the development of new business with new or existing clients

General

• Participate in recruitment activities where necessary.
• Maintain certification in selected salesforce products

Preferred candidate profile

Essential Skills & Experience

• A bachelors degree or equivalent.
• Team player with excellent collaboration skills, with a fantastic can-do attitude.
• Self-driven, with an aptitude to learn and keep up with the latest in Salesforce.
• Must have excellent written and verbal communication skills.
• A minimum 4 years’ experience developing on the Salesforce platform including:
• Salesforce.com setup, configuration, customization, data migration, and deployment of applications to the Force.com platform
• Declarative Salesforce (i.e., Validation Rules, Process Builders, Lightning Flows)
• Proficient in SOQL and Apex (Triggers, Async Apex, Custom Controllers)
• Experienced in SFDC Customization using Visualforce, Lightning (Aura and LWC)
• Hands-on experience in Integrating with REST and SOAP based Web Services.
• A solid understanding of Salesforce best practices and governor limits
• Working experience with Bitbucket and continuous delivery pipelines
• A minimum 4 years of Hands-on project experience in delivering CRM, Service, Automation, Customer Support, or Helpdesk projects
• Mapping or Implementation of Campaign to Lead, Lead to Quote, Quote to Order processes in the respective platform.
• Good handle on the packaging and deployment concepts in their respective platforms
• Good handle on creating reports and dashboards in their respective platform of expertise
• An active Trailblazer Profile.
• Proven track record in software development environments and experiences of end-to-end project lifecycles.
• Proficient in co-coordinating with teams and clients across different time zones.
• Experience with typical Salesforce CRM, Service Cloud implementations
• Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project
• Minimum 1 Salesforce Architect level Certification (preferably Integration Architect or Data Architect) or Solution Architect Certification
• Overall, 9 to 14 Years of IT experience.

Desirable Experience & Knowledge

• Good knowledge or development experience in HTML, JavaScript, CSS, AJAX, or equivalent JS Framework
• Marketing Cloud Developer Certification
• Wider Salesforce certification in other Clouds like Sales Cloud, Service Cloud
• Experience in developing solutions on Salesforce Lightning Communities, Salesforce B2B Commerce, Salesforce Marketing Cloud, Salesforce OMS
• Prior experience in developing SPA using JavaScript Framework along, hands-on with HTML, CS