BENGALURU · FULLTIME
Salesforce Commerce Cloud Developer
Spruce Technology Consulting
Bengaluru · onsite · Posted 62d ago
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Section · 01
About this role
Work timings : 2 pm 10:30 pm IST (with an adjustment of 1 hour)Hybrid to our Manyata office is preferred with 2 days to office. For suitable candidates, 100% remote shall be considered.
Job Description
Salesforce Commerce Cloud (SFCC) Engineer with 3 to 5 years of experience in E-Commerce development and production support. In this role, he will manage development with end-to-end production support. He will collaborate with cross-functional teams like SFMC, Devops, OMS, etc. He is also responsible to troubleshoot system issues, implement bug fixes, maintain site availability, improve performance and user experience.
Key Responsibilities
- Design, build and maintain scalable custom applications and integrations using standard SFCC architectures.
- Diagnose, debug and write fixes for code defects and system bugs identified in the production environment.
- Integrate SFCC with third-party systems including payment gateways, content management and order management systems (OMS).
- Perform routine code deployments, releases and maintain version control via GitHub.
- Provide L2/L3 application and production support across e-commerce storefronts.
- Triage, analyze and resolve production issues (P0P3 priorities) within defined SLAs.
- Conduct Root Cause Analysis (RCA) for critical incidents, outage events and recurring system issues.
- Monitor application health, error spikes, user sessions and order flow using SFCC Log Center.
- Configure and monitor custom alerts, dashboards and automated incident triggers in Splunk, Dynatrace, or Nagios.
- Linux/Unix command-line operations (or basic Shell scripting).
Highly recommended to have:
- Salesforce Certification
- Experience in supporting high-traffic e-commerce environments.
Additionally,
- Hybrid to our Manyata office is preferred with 2 days to office. For suitable candidates, 100% remote shall be considered.
- Work timings : 2 pm – 10:30 pm IST (with an adjustment of 1 hour)
- On-Call support during week-ends and holiday peak season. A compensatory off provided.
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Section · 02