Salesforce Business Analyst

We are seeking a Senior Salesforce Business Analyst with 812 years of dedicated Salesforce experience.The ideal candidate has worked across multiple Salesforce orgs and implementations, owned deliverables independently in a Senior/lead capacity, and has hands-on experience supporting mid-to-large enterprise clients or complex, multi-department Salesforce orgs across the full implementation lifecycle.

Please share an updated profile to

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Work Mode: Remote

We prefer immediate joiners.

Key Responsibilities

Requirement Gathering,Lead discovery workshops directly with business stakeholders.Elicit, document, and prioritize requirements independently.Create Business Requirement Documents (BRDs) and maintain Requirement Traceability Matrices (RTM) Design,Contribute to solution design decisions through fit-gap analysis against Salesforce out-of-the-box capability.Translate business requirements into Functional Design Documents (FSDs), process flows, and wireframes.Collaborate with architects on target-state design — beyond simply handing off requirements.

Development Support

Act as the functional bridge between business and development during build.Review developer/admin configuration against documented requirements.Clarify business logic and edge cases for the build team

Participate in design/code walkthroughs and validate that the build matches intended business outcomes

Deployment

Support release planning and change management activities

Coordinate UAT cycles, manage defect triage, and drive sign-off

Support deployment/cutover planning, including sandbox-to-production promotion, release notes, and go-live checklists

Support

Provide post-go-live hypercare support, triaging production issues

Distinguish configuration defects from new/enhancement requirements

Manage the enhancement backlog and provide steady-state support and maintenance

Required Certifications:

Salesforce Certified Administrator

Salesforce Certified Business Analyst