{"@context":"https://schema.org","@type":"JobPosting","title":"Salesforce Application Consultant","description":"

Role & responsibilities :

Provide L1/L2 Salesforce application support.
Configure objects, fields, layouts, validation rules, flows, reports and dashboards.
Manage users, profiles, permission sets and sharing rules.
Gather business requirements and support process improvements.
Conduct user training and prepare SOPs.
Support UAT, deployments and release validation.
Maintain documentation and MIS reports.
Achieve SLA compliance for incidents and service requests.
Maintain Salesforce application stability and security.
Improve customer satisfaction and user adoption.
Drive process improvements and automation.
Ensure complete documentation and governance compliance.

Preferred candidate profile :

1-2 years in Salesforce Administration, Support or Consulting.
Experience in Sales Cloud and/or Service Cloud.
Agile/Scrum experience preferred.

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