Salesforce Administrator

We are seeking experienced Salesforce Administrators to manage the day-to-day administration, configuration, support and continuous improvement of a large-scale Salesforce platform.

Key skills Requirements

• Salesforce Administrator Certification
• Salesforce Flow and process automation
• User management and security administration
• Report and dashboard creation
• Data Loader and data management tools
• Service Cloud
• Sales Cloud

Key Responsibilities

• Administer and maintain Salesforce Production, UAT and Development environments
• Configure declarative solutions using Flows, Validation Rules, Approval Processes and Page Layouts
• Manage user access, roles, profiles, permission sets and platform security controls
• Resolve incidents and service requests, delivering platform enhancements for business teams
• Build reports, dashboards and analytics to support operational decision-making
• Drive data quality, deduplication and governance initiatives across the platform
• Support release and deployment activities across all Salesforce environments
• Collaborate with Product Owners, Architects, Developers and QA teams to translate business requirements into solutions
• Maintain platform documentation, operational standards and procedures
• Identify and implement opportunities for automation and process optimisation
• Ensure platform compliance with organizational security, audit and governance requirements