Salesforce Administrator

Roles and Responsibilities :

• Manage Salesforce CRM data, ensuring accuracy and integrity of customer information.
• Develop and maintain custom reports using Salesforce reporting tools to provide insights on sales performance, customer behavior, and market trends.
• Collaborate with cross-functional teams to identify business requirements and implement solutions that meet those needs through the use of Salesforce automation features such as workflows, approval processes, and field updates.
• Troubleshoot issues related to Salesforce functionality, including data discrepancies, errors in record management, and technical glitches.

Job Requirements :

• 2-4 years of experience working with Salesforce (SFDC) platform administration.
• Strong understanding of Salesforce CRM concepts, including objects (e.g., accounts, contacts), fields (e.g., name, email), relationships between objects (e.g., parent-child).
• Proficiency in developing custom reports using Salesforce reporting tools like Chatter Reports or Apex Classes & Triggers.