Salesforce Administrator
HireFlexperts · Noida · onsite · Posted 66d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Salesforce Administrator
Employment Type: Full-Time
Experience Required: 6 months-2years
Work Location: Sector 62, Noida (On-site)
Working Hours: 6:00 PM – 3:00 AM (Night Shift)
Key Responsibilities
●Administer, maintain and continuously optimize the Salesforce platform to support
evolving business requirements.
●Manage user accounts, including user provisioning, roles, profiles, permission sets,
sharing rules and security configurations.
●Configure and maintain custom objects, fields, record types, page layouts, validation
rules, formula fields, approval processes, workflows and Salesforce Flows.
●Monitor and maintain data quality through regular audits, deduplication, validation
and cleansing activities.
●Design, develop and maintain reports and dashboards that provide meaningful
business insights and support strategic decision-making.
●Perform data imports, exports, migrations and bulk updates using Salesforce Data
Loader, Import Wizard or equivalent tools.
●Gather business requirements from internal stakeholders and translate them into
scalable Salesforce solutions aligned with best practices.
●Provide day-to-day Salesforce user support by troubleshooting issues, resolving
system-related queries and ensuring minimal business disruption.
●Support and maintain integrations with third-party applications and AppExchange
solutions.
●Stay informed about Salesforce seasonal releases and recommend new features and
enhancements that improve platform efficiency.
●Support nonprofit implementations including Nonprofit Success Pack (NPSP), donor
management, fundraising, grants management, volunteer management and program
management where applicable.
●Create and maintain system documentation, process guides and configuration
records.
Required Skills & Qualifications
●Bachelor's degree in Computer Science, Information Technology, Business
Administration or a related discipline.
●Minimum 2+ years of hands-on experience as a Salesforce Administrator.
●Strong knowledge of Salesforce Sales Cloud, Service Cloud and core Salesforce
administration functionalities.
●Hands-on experience with Salesforce Flow, Validation Rules, Approval Processes
and Process Builder.
●Experience managing users, security models, permission sets, profiles and sharing
settings.
●Strong knowledge of Salesforce data management, including Data Loader, Data
Import Wizard and mass data operations.
●Proficiency in creating reports, dashboards and custom analytics.
●Excellent analytical, troubleshooting and problem-solving skills.
●Strong verbal and written communication skills.
●Ability to prioritize tasks, manage multiple assignments and work independently.
●Willingness to work the 6:00 PM – 3:00 AM shift.
Preferred Qualifications
●Salesforce Certified Administrator (ADM 201) certification is preferred.
●Experience with Salesforce Nonprofit Success Pack (NPSP) and nonprofit business
processes.
●Familiarity with Salesforce Flow automation and AppExchange applications.
●Exposure to Salesforce integrations using APIs or middleware platforms.
●Basic understanding of Apex and Visualforce is an added advantage.
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