Salesforce Administrator & Developer

About Keka

Keka is a modern people platform for growing enterprises. HR, payroll and talent live in one core system, so teams spend less time on admin and more time on their people. More than 12,500 companies trust Keka, from fast-growing small businesses to large enterprises and global companies with teams across borders.

We build software the way HR actually works. It feels human, sets up in days instead of months, and has AI built into every part of HR. With customers across India, the US and the Middle East.

About the role:

Keka is implementing Salesforce across Sales Cloud, Revenue Cloud Advanced and Revenue Cloud Billing.

This role sits within Revenue Operations and owns the platform day to day — configuration, build,

integrations and support — working with sales, finance, engineering, and customer success teams across India, US and MEA.

Role & Responsibilities:

Administration

• Users, roles, profiles, permission sets, sharing rules, tier-1 user support, and license allocation

across the three clouds.

• Declarative configuration: objects, fields, Lightning pages, validation rules, Flows, approval

processes.

• Product catalogue, price books, bundles, discount and approval rules, quote templates in

Revenue Cloud Advanced.

• Billing configuration in Revenue Cloud Billing: invoice schedules, payment terms, amendments,

renewals, proration.

• Data hygiene — deduplication, imports, field audits, backup and restore routines.

• Release management: sandbox refreshes, deployments, UAT support, post-release verification.

Build and development

• Apex classes, triggers, batch and queueable jobs, SOQL, test classes with real assertions.

• Lightning Web Components for custom quoting, approval and billing screens.

• Integrations over REST/SOAP APIs and platform events — including the HubSpot–Salesforce

two-way sync and the order-activation handshake with Keka's product platform.

• Connect the wider GTM stack to Salesforce — enrichment, sequencing, calling and conversation intelligence tools — through native connectors, APIs or middleware.

• Automation inside Salesforce: record-triggered and scheduled Flows, Apex jobs, platform

events, and Agent force or Einstein where it earns its place.

• Git-based version control, SFDX and DevOps Center deployments, peer code review.

• Debugging RCA and RCB behaviour: pricing, amendments, proration, invoice and payment errors.

Must have:

• 2–4 years hands-on Salesforce experience in a combined admin and build role, at a product

company or an implementation partner, Salesforce Certified Administrator (ADM-201)

• Platform Developer I, or demonstrable production Apex and LWC work.

• Working depth in Flow Builder, SOQL, Data Loader and sandbox-to-production deployment.

• Sales Cloud lead-to-opportunity configuration, plus exposure to CPQ or any quote-to-cash

process.

• SQL and hands-on warehouse experience, Snowflake preferred — querying, scheduled jobs and

pushing data into the CRM.

• Comfort with REST APIs, JSON and webhooks, plus a scripting language such as Python for data

movement.

• Practical use of LLM tools such as Claude or ChatGPT to build and speed up working

automations, not just to ask questions.

• Bachelor's degree in engineering, Computer Science, AI/ML or a related field

• Clear written and spoken English; can run a requirement call with sales, finance and CS

stakeholders on their terms, not in object names.

• Strong ownership — sees an issue through verification and leaves a clean audit trail.

• Prioritizes calmly across competing regional requests and short deadlines.

Good to have

• Project exposure or certification in Revenue Cloud Advanced, Revenue Cloud Billing, Salesforce

CPQ or Billing.

• A greenfield Salesforce implementation, or a migration from HubSpot, Zoho or another CRM

• SaaS subscription and recurring-revenue billing concepts: ARR, proration, co-terming, dunning,

revenue recognition.

• Reverse-ETL or integration tooling — Hightouch, Census, Workato, Zapier or MuleSoft

• CRM Analytics, Data Cloud or Agentforce