Sales Trainee

Role Purpose

The candidate will support the sales team in developing new business opportunities for Internet Exchange, interconnection, peering, cloud connectivity and related network services.

Key Responsibilities

1. Lead Generation

• Identify potential customers such as:
• ISPs
• Telecom companies
• Data centers
• Cloud service providers
• OTT/CDN companies
• Enterprises
• Build and maintain a database of prospective customers.
• Generate leads through LinkedIn, email, calling, industry directories and events.

2. Business Development

• Reach out to prospective customers through calls, emails and LinkedIn.
• Understand customer requirements and identify potential DE-CIX solutions.
• Schedule meetings/demos for senior sales or pre-sales teams.
• Follow up with prospects and maintain the sales pipeline.

3. Market Research

• Research ISPs, telecom operators, cloud providers and data centers in assigned markets.
• Identify new business opportunities and target accounts.
• Track competitors and market developments.

4. Customer Relationship Management

• Maintain regular communication with prospects.
• Update customer information and activities in CRM.
• Follow up on open opportunities and ensure timely communication.

5. Sales Support

• Assist senior sales managers with:
• Customer presentations
• Proposal preparation
• Account research
• Sales reports
• Pipeline tracking
• Coordinate with Pre-Sales and Network teams when required.

6. Learning & Technical Understanding
The candidate will gradually develop an understanding of:

• Internet Exchange (IX)
• Internet Peering
• IP Transit
• BGP
• Data Center Interconnection
• Cloud Connectivity
• CDN/OTT ecosystem
• Network connectivity

Fresher Skill Set

Must Have

• Excellent verbal and written communication
• Good English communication
• Strong presentation skills
• Good MS Excel and PowerPoint knowledge
• Good research and analytical skills
• Confidence in calling and interacting with customers
• Willingness to work on targets
• Strong follow-up skills
• Interest in technology/networking

Good to Have

• Basic understanding of Networking/Telecom
• CCNA/networking fundamentals
• Knowledge of ISP/Telecom/Data Center industry
• CRM exposure
• Internship in B2B sales/technology sales

Ideal Education

• B.E./B.Tech preferably Electronics & Telecommunication, Computer, IT
• BBA / BMS / MBA – Sales & Marketing
• Any graduate with strong communication and sales aptitude