Sales Team Leader

Roles and Responsibilities :

• Lead a team of sales professionals to achieve revenue targets through effective communication, coaching, and mentoring.
• Develop and implement strategies for inside sales growth, including identifying new business opportunities and building relationships with clients.
• Monitor performance metrics such as call volume, conversion rates, and customer satisfaction to optimize team performance.

Job Requirements :

• 3-5 years of experience in an sales Team Leader role within the BPO/Call Centre industry.
• Proven track record of achieving high levels of success in terms of revenue generation and team handling/management.
• Strong understanding of CRM software applications (e.g., Salesforce) for tracking leads, managing contacts, and analyzing data.
• Excellent communication skills with ability to motivate teams towards achieving targets.