Sales Team Lead

Key responsibilities:

Business Development

• Identify and generate new B2B customers.
• Conduct cold calls, email campaigns and customer visits.
• Develop new business opportunities in assigned territories.

Sales Target Achievement

• Achieve monthly and annual sales targets.
• Prepare quotations and negotiate commercial terms.
• Convert enquiries into confirmed orders.

Customer Relationship Management

• Maintain strong relationships with existing customers.
• Conduct regular customer visits and follow-ups.
• Resolve customer concerns in coordination with internal teams.

Order Management

• Coordinate with Planning, Manufacturing and Dispatch teams.
• Ensure timely order execution and delivery.
• Monitor order status until successful completion.

Collections

• Follow up for outstanding payments.
• Ensure collections are received within agreed credit terms.
• Coordinate with Accounts for reconciliation.

Market Intelligence

• Monitor competitor activities.
• Collect customer feedback and market trends.
• Identify new product and market opportunities.

Reporting

• Maintain CRM records and sales pipeline.
• Submit daily visit reports, weekly sales reports, and monthly MIS.
• Prepare sales forecasts and territory updates.