PUNE · FULLTIME
Sales Support Specialist
Maersk Global Service Centres
Pune · onsite · Posted 11d ago
Sourced from
Undisclosed3–6 yrsfulltimePune
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Section · 01
About this role
Job Summary
Has overall sales responsibility for customer relationships and performance of a small customer portfolio.
Responsibilities - Provide support for sales administration and transactional activities related to sales.
- Support the team by managing email communications and internal cases received from customers and stakeholders, including Customer Success Partners, Sales Representatives, Sales Managers, Sales Operations, Disputes, and CX teams.
- Respond to customers in line with business requirements.
- Analyze various segments to sustain volumes and identify opportunities to increase share of wallet.
- Coordinate with internal teams to ensure effective collaboration and deliver solutions aligned with customer and segment needs.
- Engage effectively with frontline sales and other stakeholders to drive collaboration and ensure quick resolution of issues.
- Analyze customer feedback from multiple channels to identify improvement areas and implement solutions.
- Maintain accurate records in systems related to sales activities, ensuring correct and consistent data management.
- 3-6 years of experience in frontline sales from the shipping industry.
- Excellent communication skills.
- Any graduate.
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Section · 02
Skills
global tradefront line salescustomer feedbackBusiness Requirementscustomer successGlobal OperationsLogisticsInternational BusinessCommunication SkillsData ManagementoperationsAdministrationLegalCustomer Relationships
Section · Company
About Maersk
Maersk Global Service Centres
Logistics
30k+
employees
1904
122 years old
Bengaluru/Bangalore, Karnataka
India
₹10.2L PA avg
Avg at Maersk
About
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
Industries
LogisticsPorts & Shipping
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