Sales Support Representative - CSC India
Quincy Compressor · Pune · onsite · Posted 70d ago
About a minute. You'll make an account on the way through.
About this role
Role:
Sales Support fuels business growth by streamlining quotes, quote follow-ups, lead dispatching, admin tasks, and automation empowering Sales to focus on relationships, close deals, and elevate the customer experience
Main Responsibilities
- Adapt continuously to support new Customer Centers and sales teams with evolving tasks and upcoming projects
- Expand support for new initiatives and Customer Centers as the business grows
- Create accurate and timely quotes for all types of products and services
- Follow up on outstanding quotes to support sales conversion and pipeline progress
- Dispatch qualified leads to the appropriate sales representatives or teams
- Provide administrative support to free up time for Sales Engineers
- Transcript inbound calls and enter relevant notes into the CRM system to ensure accurate record-keeping and reduce administrative load on Sales
- Prepare and submit monthly reports on activities handled and overall support performance
- Share/Propose process improvement ideas to enhance sales efficiency and team collaboration
- Build strong working relationships with Customer Centers and internal departments to ensure smooth coordination and support
To succeed, you will need
Experience requirements
- Ability to handle medium-complex calculations.
- Analytical skills and strategic thinking.
- Previous experience in CTS will be a plus.
- Experience in sales, marketing or related roles will be a plus.
- Strong organizing and time management skills
Educational requirements
- The successful candidate should preferably have an marketing, administration or engineering degree.
Personality requirements
- Result oriented with a self-motivating personality.
- A very creative thinker, not just technically but also commercially.
- Dynamic and proactive.
- Strong believer there is always a better way of doing things.
- Resilient, capable of facing objections and deal with conflicts.
- Be able to engage and connect to other people.
In return we offer you
A work culture known for respectful interaction, ethical behaviour and integrity.
- Access to Global Job Opportunities as a part of Atlas Copco Group
- Opportunities to grow and develop in the connected world.
- Potential to see your ideas realized and to make an impact
- New challenges and new learnings on global organization matrix
Location
Pune, India
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
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