Sales Support Executive

Job Description: Sales Support Executive

Experience: 2-5 years

Department: Sales / Sales Operations

We are looking for a Sales Support Executive with 2-5 years of experience in sales coordination, order processing, and order booking.

Key Responsibilities

• Process customer purchase orders and book sales orders accurately.
• Update and maintain order details in Dynamics 365 and Tally.
• Coordinate with sales, finance, logistics, and customers for order status, invoicing, and dispatch.
• Prepare and maintain quotations, invoices, order records, and sales documentation.
• Track pending orders and support timely order execution.
• Prepare basic sales MIS and order status reports.
• Act as a coordination point between customers and internal departments.

Required Skills

• Knowledge of order processing and order booking.
• Hands-on experience with Tally and Dynamics 365.
• Good communication and coordination skills.
• Basic MS Excel knowledge.
• Attention to detail and ability to follow up regularly.

Key Competencies

• Customer orientation
• Process discipline
• Accuracy and attention to detail
• Ownership and accountability
• Time management
• Cross-functional coordination
• Confidentiality in handling commercial data

Qualification

Graduate in Commerce, Business Administration, or related field preferred.