Sales Support Executive

Key Responsibilities

1. Sales & Finance Coordination

• Follow up with Sales Team for outstanding payments and collections
• Maintain and update payment status records
• Share regular updates with the Finance Team for reconciliation
• Assist in sales target tracking and updating in coordination with Finance

2. GeM (Government e-Marketplace) Support

• Prepare and manage GeM bid documentation
• Coordinate with internal stakeholders for required inputs
• Ensure timely submission and communication with respective business teams

3. Operations & Production Coordination

• Follow up with the Operations Team regarding:
• Material readiness
• Production schedules
• Ensure alignment between order timelines and manufacturing status

4. Commercial & Billing Coordination

Coordinate with Commercial and Billing teams for:

• Sales order processing
• Invoice generation
• Billing completion status
• Track and update order-to-invoice lifecycle

5. Logistics Coordination

• Follow up with Logistics Team for:
• Timely dispatch of materials
• Shipment tracking and updates
• Ensure dispatch aligns with committed delivery timelines

6. Documentation & Reporting

• Maintain accurate records of:
• Sales orders
• Payment follow-ups
• Dispatch and billing status
• Handle day-to-day documentation and reporting tasks
• Prepare MIS reports as required by management

Preferred candidate profile

• Strong coordination and follow-up skills
• Good communication (verbal & written)
• Proficiency in MS Excel / ERP systems
• Attention to detail and documentation accuracy
• Ability to manage multiple tasks and deadlines