Sales Support Executive (Third-party payroll) - Nilkamal Limited

We are Hiring for Sales Support Executive - Pune

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Desired Candidate Profile

• 3+ years of experience in Sales Support or related field
• Strong understanding of quotation preparation, and sales coordination processes.
• Excellent written and verbal communication skills for effective customer interaction.
• Ability to work independently with minimal supervision while meeting deadlines.

Deliverables:

• Working on Sales ERP / SAP & MS Office.
• Coordinate with multiple stakeholders i.e sales, project team , Production & logistics, etc.
• Should be Proactive in the approach with excellent coordination skill.
• Exposure to Sales ERP is must
• To punch orders in CRM/SAP and coordinate for all billings.
• Identify any escalated or expedited orders in the system that require special handling and address these on a daily basis, any orders that may not have been successfully allocated to their respective fulfillment channel
• Prepares monthly and quarterly reports
• Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues
• Resolves open order (backlog) report issues of low to moderate complexity and reaches out to supply chain or factory to determine source of delay