Sales Support Engineer

Responsibilities

• Sales Planning Data Analysis Aggregate and analyze company and customer data from target industries to develop annual and monthly sales plans with detailed contact information.
• Lead Generation Customer Outreach Contact customers to introduce the company and products, schedule appointments for detailed discussions, and maintain accurate call records.
• Technical Support Solution Consulting Explain technical details and applications of products, assist customers in solution evaluation, and pitch for future sales with support from the Regional Sales Team.
• Customer Relationship Management Build and maintain long-term customer relationships, handle inquiries for future sales, and engage customers through calls, social media, and other communication channels.
• RFQ Review Quotation Preparation Check technical details of RFQs, clarify requirements if necessary, and prepare accurate quotations in coordination with the Regional Sales Team.
• Follow-up Sales Closure Track pending quotations, take timely action to ensure closures, and coordinate with the Regional Sales Team to drive successful conversions.
• Purchase Order Order Processing Prepare purchase orders for store or customer requirements and ensure smooth processing and delivery of materials.

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