Sales Support Account Management_Associate

• Candidates should have 1+ year of experience in an international voice process.
• Must possess upselling, cross-selling, or sales experience along with strong communication skills.

Key Responsibilities

Act as the interim sales representative for inactive territories (up to 3 at a time).

Serve as the main point of contact for customer needs and support. Review and progress open opportunities, collaborating with DSMs and branch teams.

Provide account administration support (invoices, PO changes, credits, service orders).

Proactively identify cross-sell and upsell opportunities to grow account value.

Ensure smooth transition and handoff once a new Field Sales Representative takes over.

Required Skills & Qualifications

Strong customer relationship and account management expertise. Proven ability to cross-sell and upsell effectively.

Excellent communication and organizational skills.

Ability to manage multiple territories with attention to detail.

Experience in account administration and issue resolution.