Sales SpecialistClint Servicing and Business Relationship

Company Description Aditya Printers is a New Delhi–based printing solutions company with over 20 years of industry experience, delivering a wide range of post-print services. The organization manages printing projects on both turnkey and service bases, focusing on practical, high-quality solutions for diverse client needs. Backed by an in-house creative studio, Aditya Printers emphasizes innovative design and top-notch final output. The company is recognized for its state-of-the-art machinery, professional expertise, and a work culture that promotes efficiency, quality, productivity, and creative excellence.
Role Description The Sales Specialist – Client Servicing and Business Relationship role is a full-time, on-site position based in New Delhi. The role involves managing client relationships, understanding customer requirements, and presenting suitable printing and post-print solutions. Responsibilities include handling inbound and outbound sales inquiries, preparing proposals and quotations, coordinating with internal production and design teams, and ensuring timely order execution. The specialist will follow up with clients to support repeat business, address service issues, and maintain high levels of customer satisfaction. The role also includes identifying new business opportunities, supporting sales campaigns, and participating in training sessions to stay updated on products, services, and industry trends.
Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams.
• Candidates should possess Sales and Sales Management skills to drive revenue, manage pipelines, and support account growth.
• Candidates should possess Training skills to guide clients on service offerings and to support internal knowledge sharing.
• Candidates should have good negotiation, presentation, and relationship-building abilities.
• Prior experience in B2B sales, printing, packaging, or related industries is preferred.
• Ability to work on-site in New Delhi, manage multiple accounts, and meet sales targets.
• Proficiency in basic office productivity tools (e.g., email, spreadsheets, presentations) and CRM usage is beneficial.
• A diploma or degree in Business, Marketing, or a related field is advantageous but not mandatory if experience is strong.