Sales Specialist

Company Description Niqah Qubool Hai is a premier Muslim matrimonial service focused on connecting individuals across the global Muslim community who seek compatible life partners grounded in shared faith, values, and traditions. The platform offers curated matchmaking and verified profiles to ensure authenticity and trust. Dedicated support is provided throughout the matchmaking journey to help individuals move confidently toward a blessed marriage. The service places strong emphasis on privacy, cultural sensitivity, and meaningful connections, creating a respectful and secure environment for users. Applicants joining Niqah Qubool Hai will contribute to a mission-driven organization that helps people build foundations for lifelong unions.
Role Description The Sales Specialist is a full-time, on-site role based in Lucknow. This position is responsible for engaging potential and existing clients, explaining service offerings, and guiding them through registration and membership options. Day-to-day tasks include conducting consultations, managing inquiries via phone and in person, following up with leads, and maintaining accurate records in the customer database. The Sales Specialist will collaborate with the matchmaking and support teams to align client expectations, support upselling and renewals, and ensure a positive experience rooted in respect and cultural sensitivity. The role also involves meeting sales targets, participating in training sessions, and providing feedback to improve sales processes and client communication.
Qualifications

• Candidates should possess strong Communication skills, including clear spoken and written communication and active listening.
• Candidates should possess Customer Service skills, such as empathy, problem-solving, and the ability to handle inquiries and concerns professionally.
• Candidates should possess Sales skills, including lead follow-up, negotiation, and closing membership and service packages.
• Candidates should possess Sales Management and Training skills, including basic reporting, pipeline management, and the ability to learn and apply structured sales methods.
• Relevant qualifications include prior experience in sales or client-facing roles, preferably in services or membership-based businesses.
• Additional beneficial skills include familiarity with CRM tools, basic computer literacy, and the ability to work toward targets in a team-focused environment.
• A minimum of a high school diploma is required; a bachelor's degree in business, marketing, or a related field is an advantage.
• Comfort working in a culturally sensitive environment and a strong commitment to privacy and ethical conduct are essential.