Sales Specialist

Company Description

Dikibi Technologies Pvt Ltd (DTPL) has been a recognized name in the IT and Audio Visual distribution industry for over 24 years. DTPL is an authorized distributor for Dell Commercial Laptops, Desktops, Servers and Workstation, Samsung Monitors, LFDs and HTVs, Kramer AV, Harman Audio Solutions alongwith traders for Lumi TV and Projector stands providing trusted and reliable solutions. With its long-standing presence in the market, DTPL offers team members exposure to established vendor relationships and a strong customer base.

Role Description

The Sales Specialist is a full-time, on-site role based in Mumbai. This role involves identifying and engaging potential customers, presenting solutions, and managing the full sales cycle from lead generation to closing deals. The Sales Specialist will maintain strong relationships with existing clients, coordinate with internal teams for order processing and delivery, and ensure a high standard of customer service. Daily tasks include product demonstrations, follow-ups on inquiries, preparing quotations, and meeting sales targets while promoting DTPL's portfolio.

• Strong Communication and Customer Service skills, with the ability to build rapport and handle client queries effectively.
• Proven Sales experience, including lead generation, negotiation, and closing, preferably in IT hardware or related industries.
• Sales Management and Training capabilities to support sales planning, reporting, and knowledge sharing within the team.
• Basic understanding of computer systems, components, and peripherals; prior experience selling branded hardware such as Dell is an advantage.
• Ability to work on-site in Mumbai, manage multiple accounts, and meet defined sales targets.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
• Proficiency with CRM tools and MS Office, and a willingness to learn new sales technologies.