Sales Service Representative
International Flavors & Fragrances · Hyderabad · onsite · Posted 50d ago
Undisclosed4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
The role is based in Hyderabad, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You ll Make a Difference
- Partner with Account Managers to capture customer briefs and manage related activities within internal systems.
- Ensure seamless alignment between brief to win and order fulfillment process.
- Support the preparation of proposals, quotations, commercial negotiations and tracking required approvals.
- Ensure pricing accuracy, price list governance, and consistency globally.
- Maintain accurate project, customer and pricing information in SAP / CRM and communicate changes as needed.
- Request, facilitate, expedite, and track samples/documents/creative tasks.
- Proactively identify, troubleshoot, and resolve potential process roadblocks.
- Handle various internal and external inquires with fast responses.
- Ensure timely communication with internal and external customers.
What Makes You the Right Fit
- Bachelors or Masters degree in Business Administration, Marketing, Commerce or any other relevant discipline.
- Minimum 4-6 years of experience in Sales Support, Customer Service or Commercial Operations.
- Strong understanding of commercial and financial processes, including pricing, margin management and forecasting,
- Ability to navigate complex business environments and work effectively within a global matrix organization.
- Experience supporting multinational customers, preferably within the FMCG, Consumer Goods, or Global Key Account (GKA) environment.
- Exceptional attention to detail and a disciplined approach to execution and follow-through.
- Collaborative team player with a proactive mindset and strong relationship-building capabilities.
- Excellent verbal and written communication skills.
- Strong proficiency in Microsoft Office applications and experience working with CRM and ERP platforms such as Salesforce and SAP.
How Would You Stand Out
- Ability to work under tight deadlines while maintaining a high level of quality and accuracy.
- Demonstrated energy, drive, and customer-centric focus with a passion for delivering results and exceeding expectations.
- Professional proficiency in English (C1 level or equivalent); additional language skills would be an advantage.
Why Choose Us
- Multinational and supporting environment
- Health insurance
- Training opportunities
- Learning and development programs
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceSAPcrmNutritionconsumer goodsERPrelationship buildingFMCGHealth insuranceForecasting
About International Flavors & Fragrances
International Flavors & Fragrances
Chemicals
1.0k+
employees
1833
193 years old
New York
United States
About
International Flavors & Fragrances is a global leader in value-added ingredients, They have a diverse portfolio of products.
Industries
ChemicalsChemicals / Agri InputsManufacturingMedia & Entertainment / Publishing
Employee ratings
274 reviews
3.7/ 5
Culture
3.6
Career growth
3.0
Work-life
3.7
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