Sales & Service Engineer (Railway Domain)

Role: Sales & Service Engineer

Department: Sales & Marketing

About the Role

Performs on-site technical and operational support to sales processes and customer projects, for an assigned organization unit.

Experience: 4 to 10 years

Responsibilities

• Completes installation, maintenance and functional audit of products and/or systems of similar nature.
• Analyzes customers technical setup in order better judge aspects of product integration.
• Completes technical analyses and supports proposal process at any stage, as part of the sales team.
• Performs the review of task plans, drawings, and installation schematics and provides guidance in the phase of product test integration.
• Communicate with customers on planning for up scaling product integration.
• May support completion of service contracts (i.e. planning and estimating labor categories, rates, material costs, etc.).

Qualifications

• Education: Bachelor's degree in engineering (Mechanical / Electrical / Mechatronics preferred)
• Experience: 4–10 years in: Rail / Automotive
• Strong technical expertise in product installation, troubleshooting, and customer support.
• Ability to analyze technical requirements and provide effective solutions while ensuring service quality.