Sales Representative

Hiring - Customer Service Executive (US Shift)

Location - Borivali, Mumbai

Workinh Hours - 7:00pm to 4:00am

5 Days Working (Saturday & Sunday off)

Roles and Responsibilities :

• Ability to generate sales through effective clienteling.
• Maintain continuous and effective communication with client through sales cycle.
• Use extensive diamond and bespoke product knowledge for Customer Service.
• Oversee all facets of sales transactions.
• Identify client needs
• Making Cold Calling to existing and new customer to understand their needs
• Organize all customer information in our CRM
• Keeps management informed by submitting activity and results reports, such as daily call organized.

Job Requirements :

• Professional selling skills and exceptional interpersonal skills - understand fundamentals of how to sell and adapts style depending on the client’s requirement.
• Strong verbal communication skills along with active listening
• Familiarity with computers, especially CRM systems and excel
• Ability to multi-task, set priorities and manage time effectively
• Ability to continuously adapt as the business evolves and grows
• Team player
• British accent preferred.