Sales Representative

Job Description Relationship Manager (Real Estate Sales)

Position

Relationship Manager – Real Estate Sales

Department

Sales & Business Development

Job Location

Kolkata / West Bengal

Experience

1–5 Years in Real Estate Sales, Property Sales, Banking, Insurance, Automobile or similar sales roles.

Job Summary

We are looking for an energetic and target-oriented Relationship Manager to handle real estate sales, generate new leads, build strong customer relationships, conduct property presentations/site visits, and achieve monthly sales targets.

The candidate will be responsible for managing customers throughout the sales cycle — from lead generation and follow-up to site visit, negotiation, booking and post-sales coordination.

Key Responsibilities

• Generate and manage leads through calls, references, digital leads and other sources.
• Understand customer requirements, budget and property preferences.
• Explain project details, pricing, payment plans, offers and USPs to customers.
• Conduct regular customer follow-ups through calls, WhatsApp and meetings.
• Schedule and coordinate property/site visits.
• Convert leads into site visits and site visits into bookings.
• Maintain strong relationships with existing and prospective customers.
• Handle customer queries and resolve sales-related issues professionally.
• Negotiate with customers within the company's approved pricing and commercial guidelines.
• Coordinate with the Sales Head, CRM, Accounts and other internal teams for smooth booking and documentation.
• Maintain accurate records of leads, follow-ups, site visits and sales in CRM/Excel.
• Achieve monthly and quarterly sales targets.
• Generate referral business and repeat business from existing customers.
• Prepare daily/weekly sales reports and update management on sales pipeline.
• Stay updated about market trends, competitor projects and property prices.

Key Performance Indicators (KPI)

KPITarget/MeasurementLead Follow-upDailyOutbound CallsAs per company targetCustomer MeetingsWeeklySite VisitsMonthly targetLead ConversionAs per company benchmarkBooking ConversionMonthly targetSales ValueMonthly/Quarterly targetCollection SupportAs per assigned projectsCRM/Reporting100% updated

Required Skills

• Excellent communication and interpersonal skills.
• Strong convincing and negotiation ability.
• Customer relationship management skills.
• Good follow-up and closing ability.
• Target-oriented and self-motivated.
• Good knowledge of MS Excel and CRM.
• Ability to work under sales pressure and meet deadlines.
• Professional telephone and WhatsApp communication.
• Knowledge of Kolkata real estate market will be an advantage.

Qualification

Minimum: Graduate in any discipline.

Candidates with experience in Real Estate Sales / Property Sales / Channel Sales / Direct Sales will be preferred.

Compensation

Salary: [phone removed] per month
Incentive: Performance-based attractive sales incentives
Other Benefits: As per company policy

Ideal Candidate

The ideal candidate should be aggressive in sales, excellent at follow-up, customer-focused and highly motivated to achieve targets. Candidates who can independently manage leads and convert customers into successful bookings will be preferred.

Reporting

Reports To: Sales Manager / Sales Head

Employment Type

Full-Time

Note: The candidate must be comfortable with calling customers, meeting clients and travelling for site visits when required.Role & responsibilities

Preferred candidate profile

Perks and benefits

HEALTH INSURANCE

Perks and benefits

Health insurance